Automotive Service Manager Jobs in Watertown, MA
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
- Boston, MA (6 miles from Watertown, MA)
- 13 days ago
- Boston, MA (6 miles from Watertown, MA)
- 13 days ago
High School Diploma or equivalent. 4 years of auto service technical experience. 1 year of service manager or service writer experience. Problem solving - customer complaints....
Automotive Assistant & Service Managers
- Woburn, MA (8 miles from Watertown, MA)
- 19 days ago
- Woburn, MA (8 miles from Watertown, MA)
- 19 days ago
type: job title: Automotive Assistant & Service Managers Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers Put your career into high gear with Mavis Tires & Brakes at...
Service Manager II - Brookline. MA
- Brookline, MA (4 miles from Watertown, MA)
- 20 days ago
- Brookline, MA (4 miles from Watertown, MA)
- 20 days ago
Service Manager II - Brookline....
Service Manager - Billerica, MA
- Billerica, MA (12 miles from Watertown, MA)
- 20 days ago
- Billerica, MA (12 miles from Watertown, MA)
- 20 days ago
Service Manager - Billerica, MA 200 Boston Rd, North Billerica, MA 01862, USA Req #195 Friday, March 21, 2025 TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION...
Help the Service Manager develop a superior team i. Ensure all associates have taken and passed all their required LMS training ii....
- Mansfield, MA (24 miles from Watertown, MA)
- 30+ days ago
- Mansfield, MA (24 miles from Watertown, MA)
- 30+ days ago
High School Diploma or equivalent. 4 years of auto service technical experience. 1 year of service manager or service writer experience. Problem solving - customer complaints....
- Woburn, MA (8 miles from Watertown, MA)
- 45+ days ago
- Woburn, MA (8 miles from Watertown, MA)
- 45+ days ago
Rite Window, LLC Bath Service Manager in Woburn , Massachusetts Mission Statement for Rite Window Service Department: \"To provide exceptional service, warranty, and repair solutions with a focus on...
Assistant Service Manager - Ira Subaru
- Danvers, MA (18 miles from Watertown, MA)
- 90+ days ago
- Danvers, MA (18 miles from Watertown, MA)
- 90+ days ago
We are looking to add a qualified ASSISTANT SERVICE MANAGER to our team....
Service Manager - Franklin, MA
- Franklin, MA (22 miles from Watertown, MA)
- 90+ days ago
- Franklin, MA (22 miles from Watertown, MA)
- 90+ days ago
General Description: As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service....
Demographic Data for Watertown, MA
Moving to Watertown, MA? Find some basic demographic data about Watertown, MA below.
Automotive Service Manager Online Courses and Training Opportunities
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Salary for Automotive Service Manager Jobs in Watertown, MA
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Watertown, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Automotive Maintenance
- Tire Balancing
- Service Advising
- Fixed Operations
- Parts Management
- Finance & Insurance
- Oil Changing
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- Store Management
- General Repair
- Inspections
- Customer Retention
- Goal Oriented
- Reimbursement
- Customer Satisfaction
- Energetic
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Coaching
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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