Automotive Service Manager Jobs in New Brunswick
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
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Automotive Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Manager Jobs in New Brunswick
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in New Brunswick offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Automotive Maintenance
- Tire Balancing
- Service Advising
- Fixed Operations
- Finance & Insurance
- Oil Changing
- Diesel Repair
- Fleet Maintenance
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- Store Management
- General Repair
- Inspections
- Customer Retention
- Budget Forecasting
- Estimating
- Goal Oriented
- Reimbursement
- Customer Satisfaction
- Energetic
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Coaching
- Filing
- Inventory Management
- Multitasking
- Regulations
- Sales
- Problem Solving
- Team Building
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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