Automotive Service Manager Jobs in Raleigh, NC
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
Automotive Assistant & Service Managers
- Cary, NC (8 miles from Raleigh, NC)
- 5 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 5 days ago
type: job title: Automotive Assistant & Service Managers NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers NTB is proud to join the Mavis Tire Family....
- Wendell, NC (13 miles from Raleigh, NC)
- 21 days ago
- Wendell, NC (13 miles from Raleigh, NC)
- 21 days ago
Hale Trailer Brake & Wheel, Inc is a multi-location, full-service trailer dealership seeking an experienced Service Manager for its newest branch located in Raleigh (Wendell), NC....
- Cary, NC (8 miles from Raleigh, NC)
- 26 days ago
- Cary, NC (8 miles from Raleigh, NC)
- 26 days ago
Job Location Trek Store Cary Summary Job Description As Service Manager, youll be the operations lead for your stores Service Centerand youll be the one whos ultimately accountable for all decisions...
Technician Service Manager 2620 Discovery Dr, Raleigh, NC 27616, USA Req #1683 Thursday, March 20, 2025 PRIMARY FUNCTION: Manage assigned Technicians in a manner that ensures continuous improvement...
A Customer Service Manager at Carlie Cs IGA realizes that providing prompt and friendly customer service is priority #1....
- Clayton, NC (14 miles from Raleigh, NC)
- 60+ days ago
- Clayton, NC (14 miles from Raleigh, NC)
- 60+ days ago
Job Summary We are looking for a Service Manager to join our team....
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Automotive Service Manager Online Courses and Training Opportunities
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Salary for Automotive Service Manager Jobs in Raleigh, NC
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Automotive Maintenance
- Tire Balancing
- Service Advising
- Fixed Operations
- Parts Management
- Finance & Insurance
- Oil Changing
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- Store Management
- General Repair
- Inspections
- Customer Retention
- Goal Oriented
- Reimbursement
- Customer Satisfaction
- Energetic
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Coaching
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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