Automotive Service Manager Jobs in Norfolk, VA
An Automotive Service Manager is a crucial figure in the automotive industry who oversees the service department and coordinates all operations to ensure efficient and quality service delivery. They are tasked with responsibilities such as supervising and motivating service staff, managing customer service, developing and implementing service procedures, and ensuring compliance with safety regulations and industry standards. They also play a role in budget management, inventory control, and ensuring the profitability of the service department. The manager also liaises with customers, addressing any concerns or complaints, and ensuring high levels of customer satisfaction.
Essential skills for an Automotive Service Manager include excellent customer service skills, strong leadership and team management abilities, and thorough knowledge of automotive systems and parts. They should also possess solid problem-solving skills, be detail-oriented, and have the ability to work under pressure. Certifications such as Automotive Service Excellence (ASE) certification or a bachelor's degree in Automotive Service Management or a related field can be beneficial. Prior to becoming an Automotive Service Manager, one could have roles such as an automotive technician, service advisor, or service department supervisor, which provide valuable experience and knowledge about the workings of the service department.
Service Manager - Southern Auto Group
- Chesapeake, VA (7 miles from Norfolk, VA)
- 4 days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 4 days ago
The Automotive Service Manager (ASM) acts as the primary contact between the dealership and customer for all repair and maintenance services....
Automotive Assistant & Service Managers
- Portsmouth, VA (5 miles from Norfolk, VA)
- 5 days ago
- Portsmouth, VA (5 miles from Norfolk, VA)
- 5 days ago
About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services....
High School Diploma or equivalent. 4 years of auto service technical experience. 1 year of service manager or service writer experience. Problem solving - customer complaints....
- Suffolk, VA (15 miles from Norfolk, VA)
- 30+ days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 30+ days ago
Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations...
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
We are looking for an experienced Manager to join our team! A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with...
Imports Service Manager - Hall Automotive
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 60+ days ago
Hall Automotive in Elizabeth City has an excellent opportunity for a dynamic and talented Service Manager with import experience to lead our growing Fixed Operations department by providing the highest...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Automotive Service Manager Online Courses and Training Opportunities
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Salary for Automotive Service Manager Jobs in Norfolk, VA
Required or preferred licenses and certifications for Automotive Service Manager positions.
Highest Education Level
Automotive Service Managers in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Manager position
- Reporting
- Mentoring
- Pulling
- Written Communication
- Automotive Maintenance
- Tire Balancing
- Service Advising
- Fixed Operations
- Parts Management
- Finance & Insurance
- Oil Changing
- Fleet Maintenance
- Diesel Repair
- Automotive Repair
- Dealertrack
- Wheel Alignment
- Automotive Service Management
- CDK
- Store Management
- General Repair
- Inspections
- Customer Retention
- Goal Oriented
- Reimbursement
- Customer Satisfaction
- Energetic
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Coaching
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Problem Solving
- Team Building
- Teamwork
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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