Automotive Service Writer Jobs in Massachusetts
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
Overview SALARY & BONUS OPPORTUNITIES BMW MINI of Rockland is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We have a brand new building and are...
Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has...
At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us! If you're passionate about the automotive industry and thrive...
Ford Haverhill Service Advisor / Entry Level AutoFair Automotive Group - 2.9 Haverhill, MA Job Details Full-time Estimated: $69K - $124K a year 21 hours ago Benefits Paid training Health insurance...
About The Role As a Customer Service Advisor you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to...
6063 - Danvers - 161 Andover Street, Danvers, Massachusetts, 01923 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...
Chevy/GMC Automotive Service Advisor Job Details Job Location Chevy/GMC Springfield - Springfield, MA Position Type Full Time Job Description Automotive Service Advisor Balise is now seeking a...
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
Service Writer - Framingham, MA 752 Worcester Rd, Framingham, MA 01702, USA Req #199 Friday, March 21, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...
Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and...
Nucar Toyota of Norwood is currently looking to add several top notch Service Advisors to our busy award winning team! Our top grossing Service Advisors exceed $100k per year! This position offers...
service writer or service advisor is required....
Overview SALARY & BONUS OPPORTUNITIES Ira Mazda is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. We have a brand new building and are rapidly...
Overview Porsche Westwood is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service. Our facility is state of the art, opened within the past 5 years, and has...
Service consultant (0406) Service Consultant Audi of Pittsfield is looking for friendly, customer focused Audi Service Consultant. The Audi Service Consultant is the first customer contact point...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Writer Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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