Automotive Service Writer Jobs in Helena, MT
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
Dealership: L0146 Lithia Chevrolet GMC of Helena Lithia Chevrolet of Helena Part Time Service Advisor Pay Rate: Starting at $19.00 and up based on experience Schedule: Thursday, Friday and...
Demographic Data for Helena, MT
Moving to Helena, MT? Find some basic demographic data about Helena, MT below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Writer Jobs in Helena, MT
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Helena, MT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Estimating
- Merchandising
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Inventory Management
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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