Automotive Service Writer Jobs in Crafton, PA
An Automotive Service Writer acts as a communication link between customers and the repair team in the automobile industry. They play a pivotal role in understanding the mechanical problems with a vehicle, relaying this information to the technicians, and then explaining the required repair work to the customers. Their responsibilities also include preparing cost estimates and scheduling repair work. They must have a thorough understanding of automotive systems and parts, along with excellent customer service skills, as they frequently interact with customers.
Important skills for an Automotive Service Writer include knowledge of computer software, effective communication skills, and a strong understanding of automobile functions. They should have certification from the National Institute for Automotive Service Excellence (ASE), which proves their competence in this field. Prior to becoming an Automotive Service Writer, a person may have worked as an automotive technician, a customer service representative in an auto parts store, or a service advisor in a car dealership. These roles provide the technical knowledge and customer service experience necessary to succeed as an Automotive Service Writer.
Automotive Customer Service Advisor
- Allison Park, PA (12 miles from Crafton, PA)
- 4 days ago
- Allison Park, PA (12 miles from Crafton, PA)
- 4 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- McKeesport, PA (17 miles from Crafton, PA)
- 11 days ago
- McKeesport, PA (17 miles from Crafton, PA)
- 11 days ago
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Service Advisor - Bowser Automotive
- Pleasant Hills, PA (9 miles from Crafton, PA)
- 18 days ago
- Pleasant Hills, PA (9 miles from Crafton, PA)
- 18 days ago
Bowser Automotive is seeking a Service Advisor in our Subaru department whose primary responsibility is to greet customers and obtain vehicle data. The ideal candidate will have sales experience...
service writer or service advisor is required....
- Cranberry Twp, PA (18 miles from Crafton, PA)
- 25 days ago
- Cranberry Twp, PA (18 miles from Crafton, PA)
- 25 days ago
Take your career to the next level as a Service Advisor with Penn Power Group, LLC. We have been in business for over 50 years providing outstanding customer service, innovative solution...
- McMurray, PA (11 miles from Crafton, PA)
- 45+ days ago
- McMurray, PA (11 miles from Crafton, PA)
- 45+ days ago
Dealership: L0324 Subaru of South Hills Subaru of South Hills is seeking Service Advisors! Are you interested in earning more this year? Let's talk! Subaru of South Hills, part of the Lithia &...
Service Advisor- Heavy Duty Truck Dealership
- Eighty Four, PA (17 miles from Crafton, PA)
- 60+ days ago
- Eighty Four, PA (17 miles from Crafton, PA)
- 60+ days ago
Refers to service history, inspects vehicle, and recommends additional needed service....
Demographic Data for Crafton, PA
Moving to Crafton, PA? Find some basic demographic data about Crafton, PA below.
Automotive Service Writer Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Writer Jobs in Crafton, PA
Required or preferred licenses and certifications for Automotive Service Writer positions.
Highest Education Level
Automotive Service Writers in Crafton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Writer position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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