Automotive Service Advisor Jobs in Gilbert, AZ

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 22 Jobs

Service Advisor Dodge Ram Avondale

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago

Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...

Service Advisor Avondale

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 5 days ago

Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...

Service Advisor

  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 6 days ago
  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 6 days ago

Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...

Service Advisor

  • Mesa, AZ (7 miles from Gilbert, AZ)
  • 7 days ago
  • Mesa, AZ (7 miles from Gilbert, AZ)
  • 7 days ago

Are you Looking to Drive Your Career Forward? Join Our Team and Enjoy a Rewarding Career! At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn between...

Service Advisor

  • Mesa, AZ (7 miles from Gilbert, AZ)
  • 9 days ago
  • Mesa, AZ (7 miles from Gilbert, AZ)
  • 9 days ago

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...

Service Advisor

  • Chandler, AZ (3 miles from Gilbert, AZ)
  • 10 days ago
  • Chandler, AZ (3 miles from Gilbert, AZ)
  • 10 days ago

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...

Service Advisor / Manager In Training

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 11 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 11 days ago

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Profit...

RV Service Advisor

  • Mesa, AZ (7 miles from Gilbert, AZ)
  • 12 days ago
  • Mesa, AZ (7 miles from Gilbert, AZ)
  • 12 days ago

Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team. COMPENSATION: $70k-$80k OUR BENEFITS Medical, dental, vision, disability, FSAs, and life insurance...

Automotive Service Advisor

  • Chandler, AZ (3 miles from Gilbert, AZ)
  • 18 days ago
  • Chandler, AZ (3 miles from Gilbert, AZ)
  • 18 days ago

Job Description The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations...

Service Advisor - Scottsdale Fashion Square

  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 19 days ago
  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 19 days ago

THE TEAM The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences. THE OPPORTUNITY Aritzia is growing, and our Service team in Retail is...

Service Advisor - Kierland Commons

  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 21 days ago
  • Scottsdale, AZ (13 miles from Gilbert, AZ)
  • 21 days ago

THE TEAM The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences. THE OPPORTUNITY Aritzia is growing, and our Service team in Retail is...

Sprinter Service Advisor

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 23 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 23 days ago

Mercedes-Benz North Scottsdale, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....

Service Advisor

  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 23 days ago
  • Phoenix, AZ (16 miles from Gilbert, AZ)
  • 23 days ago

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...

Service Advisor

  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 27 days ago
  • Tempe, AZ (7 miles from Gilbert, AZ)
  • 27 days ago

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...

Service consultant (0313)

  • Gilbert, AZ
  • 30+ days ago
  • Gilbert, AZ
  • 30+ days ago

Service consultant (0313) At Audi Gilbert we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay...

Demographic Data for Gilbert, AZ

Moving to Gilbert, AZ? Find some basic demographic data about Gilbert, AZ below.


Local
National
269,954
6,607
Large

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Road Traffic Safety in Automotive Engineering
Learn the fundamentals of passive and active safety in automotive engineering Engineers in the automotive industry are required to understand basic safety concepts. With increasing worldwide...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Gilbert, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Gilbert, AZ offer the following education background
High School or GED
32.4%
Bachelor's Degree
20.4%
Vocational Degree or Certification
18.9%
Associate's Degree
17.1%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Gilbert, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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