Automotive Service Advisor Jobs
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
The Maintenance Support Specialist is an essential member of the Division CBO providing service and resolving computer-based and/or phone requests. This individual will assist the field to verify...
What Youll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Automotive Service Advisor needed for our Colonie Chevrolet store...Experience is preferred for this very important role....
We are looking for a responsible individual who can manage a busy repair shop. Opportunity seekers Training will be provided Communicate with technicians Ordering parts Making invoices Loaded with...
Position Summary: A Penske Customer Service Coordinator for our Stockton branch is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan...
Join our team: The Anderson Automotive Group is looking for an Automotive Service Advisor for our KIA of Greer, SC location....
Fast paced, family owned, independent automotive dealership looking to add to our team of Service Advisors. 2 years experience writing service in Automotive required, knowledge of and interest in...
We are looking for a motivated individual who is willing to work for a family owned automotive shop, as our service manager. Our preferred candidate is someone who is up beat, a team player, and...
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Responsibilities: As a Service Advisor at MobilityWorks, you will have the opportunity to accomplish the following: Build and maintain the service scheduler daily, handling customer pay and...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Automotive Service Advisor Empire Chrysler Jeep Dodge Ram
- West Islip, NY
- 9 hours ago
- West Islip, NY
- 9 hours ago
Automotive Service Advisor Our brand-new service facility is going to be a showstopper, and we are looking for an experienced service advisor to join our team....
Customer Service Advisor - Retail Experience
- Louisville, KY
- 10 hours ago
- Louisville, KY
- 10 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs Nationwide
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Automatic Data Processing
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Estimating
- Installation
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Regulations
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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