Automotive Service Advisor Jobs in Phoenix, AZ
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...
Service Advisor- Avondale Volkswagen
- Avondale, AZ (15 miles from Phoenix, AZ)
- 1 day ago
- Avondale, AZ (15 miles from Phoenix, AZ)
- 1 day ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Avondale, AZ (15 miles from Phoenix, AZ)
- 3 days ago
- Avondale, AZ (15 miles from Phoenix, AZ)
- 3 days ago
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
Are you Looking to Drive Your Career Forward? Join Our Team and Enjoy a Rewarding Career! At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn between...
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You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 4 days ago
- Gilbert, AZ (16 miles from Phoenix, AZ)
- 4 days ago
We are currently seeking a motivated and customer-focused Automotive Service Advisor to join our growing team at Kerry's Car Care in Gilbert....
- Mesa, AZ (12 miles from Phoenix, AZ)
- 7 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Tempe, AZ (9 miles from Phoenix, AZ)
- 9 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 9 days ago
Sales and Service Advisor: $19-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits) What is the job? Sales and Service advisors provide exceptional customer service to our guests...
Service Advisor- Peoria Toyota
- Peoria, AZ (13 miles from Phoenix, AZ)
- 15 days ago
- Peoria, AZ (13 miles from Phoenix, AZ)
- 15 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Avondale, AZ (15 miles from Phoenix, AZ)
- 16 days ago
- Avondale, AZ (15 miles from Phoenix, AZ)
- 16 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor Dodge Ram Avondale
- Avondale, AZ (15 miles from Phoenix, AZ)
- 16 days ago
- Avondale, AZ (15 miles from Phoenix, AZ)
- 16 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 17 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 17 days ago
Are you Looking to Drive Your Career Forward? Join Our Team and Enjoy a Rewarding Career! At AAA we prioritize your well-being, offering exceptional benefits. Average Service Advisors earn between...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 19 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 19 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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