Automotive Service Advisor Jobs in Carlsbad, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Oceanside, CA (11 miles from Carlsbad, CA)
- 1 day ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 1 day ago
We are looking for an experienced Automotive Service Advisor. Must be experienced with true customer service and sales skills....
Service Advisor/Sales - Encinitas
- Encinitas, CA (8 miles from Carlsbad, CA)
- 1 day ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 1 day ago
Evans Tire & Service Centers strives to create a family-like atmosphere for our team, and our customers. We have been servicing cars and assisting drivers since 1976 making us your best choice for...
Tire Service Advisor (Temecula, CA)
- Temecula, CA (24 miles from Carlsbad, CA)
- 17 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 17 days ago
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
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- Escondido, CA (9 miles from Carlsbad, CA)
- 23 days ago
- Escondido, CA (9 miles from Carlsbad, CA)
- 23 days ago
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...
- Temecula, CA (24 miles from Carlsbad, CA)
- 30+ days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 30+ days ago
Dealership: L0724 DCH Kia of Temecula Elevate Your Career at DCH Kia of Temecula! DCH Kia of Temecula is proudly part of Lithia&Driveway, the #1 Automotive Dealership in the country, and we're...
- Escondido, CA (16 miles from Carlsbad, CA)
- 60+ days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 60+ days ago
Audi Escondido, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Carlsbad, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Automatic Data Processing
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Driving
- Customer Relations
- Retail
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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