Automotive Service Advisor Jobs in Pleasanton, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 4 days ago
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 4 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Field Service Advisor III - Night Shift
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 4 days ago
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 4 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Tire Service Advisor (San Jose, CA)
- San Jose, CA (20 miles from Pleasanton, CA)
- 8 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 8 days ago
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
Automotive Customer Service Advisor
- San Leandro, CA (17 miles from Pleasanton, CA)
- 8 days ago
- San Leandro, CA (17 miles from Pleasanton, CA)
- 8 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 14 days ago
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 14 days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 29 days ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 29 days ago
Porsche Stevens Creek, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....
Service Advisor - Mercedes Benz of Walnut Creek
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 30+ days ago
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 30+ days ago
Walnut Creek, CA Service Advisor - Mercedes Benz of Walnut Creek in Walnut Creek, CA at Sonic Automotive Date Posted: 2/10/2025 JOB SNAPSHOT Employee Type: Full-time Location: Parkside Drive 1301...
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 30+ days ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 30+ days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Sales and Service Advisor: $28-$35 effective rate (Base Pay + Commission + Overtime + Paid Benefits) ELIGIBLE FOR UP TO $3,000 SIGN ON BONUS What is the job? Sales and Service advisors provide...
Lexus of Stevens Creek Service Consultant
- San Jose, CA (20 miles from Pleasanton, CA)
- 30+ days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 30+ days ago
Overview We are looking for a candidate that can thrive in a demanding and fast-paced environment. The Service Advisor serves as the primary liaison between the guest and dealership on all vehicle...
- Oakland, CA (21 miles from Pleasanton, CA)
- 60+ days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 60+ days ago
Associate Service Advisor Crash Champions - 2.8 Oakland, CA Job Details Full-time Estimated: $93.5K - $118K a year 11 hours ago Benefits Paid holidays Disability insurance Health insurance Dental...
Automotive Service Advisor at Capitol Mazda
- San Jose, CA (20 miles from Pleasanton, CA)
- 90+ days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 90+ days ago
Are you looking for an exciting career with one of the largest Mazda Dealer Groups? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real,...
- Oakland, CA (21 miles from Pleasanton, CA)
- 90+ days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 90+ days ago
Service Advisor Cardinale Automotive Group is a world-class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced,...
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Pleasanton, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Automatic Data Processing
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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