Automotive Service Advisor Jobs in Sacramento, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
LOOKING FOR SERVICE WRITER FOR FAST PACED LUBE SHOP WITH FULL REPAIRS. ECONO LUBE N TUNE HAS BEEN AT THIS LOCATION FOR OVER 25 YEARS AND HAS A STRONG REGULAR RETURN CLIENT BASE. WE RARELY EVER...
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 2 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 2 days ago
Responsibilities: As a Service Advisor at MobilityWorks, you will have the opportunity to accomplish the following: Build and maintain the service scheduler daily, handling customer pay and...
PAPE' KENWORTH - SACRAMENTO, CA SERVICE ADVISOR / WRITER: Do you love working with a wide variety of people, building relationships with customers, and solving problems?...
un Customer service/ Service advisor compensation: $20 an hour employment type: experience level: mid level job title: Customer Service/ Service Advisor Job Title: Receptionist/Service Advisor...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Rocklin, CA (20 miles from Sacramento, CA)
- 30+ days ago
- Rocklin, CA (20 miles from Sacramento, CA)
- 30+ days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Sacramento, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Automatic Data Processing
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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