Automotive Service Advisor Jobs in San Jose, CA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Hiring Immediately - Service Writer
- Newark, CA (15 miles from San Jose, CA)
- 1 day ago
- Newark, CA (15 miles from San Jose, CA)
- 1 day ago
Hiring Immediately - Service Writer (fremont / union city / newark) Almas Auto Repair & Tires image 1 of 1 compensation: $25 + commission employment type: experience level: mid level job title:...
- Hayward, CA (24 miles from San Jose, CA)
- 1 day ago
- Hayward, CA (24 miles from San Jose, CA)
- 1 day ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
- Sunnyvale, CA (7 miles from San Jose, CA)
- 2 days ago
- Sunnyvale, CA (7 miles from San Jose, CA)
- 2 days ago
Sunnyvale Ford is looking for an experienced Service advisor. We offer a great pay plan. We would prefer 3 years' experience but would consider training the right person. This is a great long-term...
- Pleasanton, CA (20 miles from San Jose, CA)
- 10 days ago
- Pleasanton, CA (20 miles from San Jose, CA)
- 10 days ago
East Bay BMW Location: 4350 Rosewood Dr, Pleasanton, California 94588 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers....
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- Mountain View, CA (10 miles from San Jose, CA)
- 13 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 13 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Hayward, CA (24 miles from San Jose, CA)
- 16 days ago
- Hayward, CA (24 miles from San Jose, CA)
- 16 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Santa Clara, CA (3 miles from San Jose, CA)
- 16 days ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 16 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
San Jose, CA Service Advisor - Honda of Stevens Creek in San Jose, CA at Sonic Automotive Date Posted: 4/8/2025 JOB SNAPSHOT Employee Type: Full-time Location: 4590 Stevens Creek Boulevard San...
Stevens Creek Mazda, a proud member of the DGDG family, is looking for talented sales professionals to join their team. If you are looking for an exciting career with one of the top workplaces in...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Automotive Service Consultant - Advisor - Assistant Manager
- Redwood City, CA (21 miles from San Jose, CA)
- 24 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 24 days ago
Calling all technicians, advisors, managers! We are looking for talented people to join our team! Our brands include Ford, Chevrolet, Chrysler, Dodge, Jeep, Ram, Volkswagen, Lotus, and Acura....
- Los Gatos, CA (9 miles from San Jose, CA)
- 45+ days ago
- Los Gatos, CA (9 miles from San Jose, CA)
- 45+ days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
Are you looking for an exciting career with one of the largest Mazda Dealer Groups? DGDG's vision for success is driven by our unique culture and cutting-edge technology. To make our vision real,...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in San Jose, CA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Total Loss
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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