Automotive Service Advisor Jobs in Southington, CT
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Truck Service Advisor I Milldale, CT, United States | req88063 There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and...
Automotive Customer Service Advisor
- Berlin, CT (5 miles from Southington, CT)
- 11 days ago
- Berlin, CT (5 miles from Southington, CT)
- 11 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Waterbury, CT (9 miles from Southington, CT)
- 90+ days ago
- Waterbury, CT (9 miles from Southington, CT)
- 90+ days ago
Benefits: 401(k) 401(k) matching Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment...
- Berlin, CT (5 miles from Southington, CT)
- 60+ days ago
- Berlin, CT (5 miles from Southington, CT)
- 60+ days ago
Job Description Job Title: Service Advisor SUMMARY AUTOMOTIVE SERVICE ADVISORS greet customers, listen to their description of the problems or service needed, determine the type of service required,...
Demographic Data for Southington, CT
Moving to Southington, CT? Find some basic demographic data about Southington, CT below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Southington, CT
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Southington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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