Automotive Service Advisor Jobs in Delaware
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Experienced Automotive Service Advisor / Assistant Service Manager - New Castle Hyundai Mitsubishi
- New Castle, DE
- 1 day ago
- New Castle, DE
- 1 day ago
Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career?...
Experienced Automotive Service Advisor / Assistant Service Manager - Dover Lincoln Mazda
- Dover, DE
- 3 days ago
- Dover, DE
- 3 days ago
Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career?...
Automotive Service Advisor / Service Writer - Milford Ford Lincoln
- Milford, DE
- 7 days ago
- Milford, DE
- 7 days ago
Automotive Service Advisor / Service Writer - Full Time Join the Hertrich Family of Automobile Dealerships! Are you looking to grow in a fast-paced environment with limitless career opportunities?...
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
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Job Details Level : Experienced Job Location : Dover, DE Position Type : Full Time Education Level : High School Salary Range : Undisclosed Job Shift : Day Job Category : Automotive Description We...
Prior experience as an Automotive Service Advisor is strongly preferred....
Demographic Data for Delaware
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Title Synonyms
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Salary for Automotive Service Advisor Jobs in Delaware
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Delaware offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Implementation
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- Automatic Data Processing
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Estimating
- Specifications
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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