Automotive Service Advisor Jobs in Crystal Lake, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Hampshire, IL (17 miles from Crystal Lake, IL)
- 8 hours ago
- Hampshire, IL (17 miles from Crystal Lake, IL)
- 8 hours ago
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
- Bartlett, IL (21 miles from Crystal Lake, IL)
- 8 days ago
- Bartlett, IL (21 miles from Crystal Lake, IL)
- 8 days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, weve stepped up extra safety measures in line with CDC guidance....
- Arlington Heights, IL (20 miles from Crystal Lake, IL)
- 9 days ago
- Arlington Heights, IL (20 miles from Crystal Lake, IL)
- 9 days ago
Arlington Heights Ford is a proud part of the Tasca Automotive Group, one of the most respected dealer groups in the country. We have earned 34 Ford President's Awards for Customer Service and...
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 11 days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 11 days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients parameters. This...
Automotive Customer Service Advisor
- Palatine, IL (18 miles from Crystal Lake, IL)
- 11 days ago
- Palatine, IL (18 miles from Crystal Lake, IL)
- 11 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Arlington Heights, IL (20 miles from Crystal Lake, IL)
- 30+ days ago
- Arlington Heights, IL (20 miles from Crystal Lake, IL)
- 30+ days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations. 18+ years of age or older to comply with the...
- South Elgin, IL (19 miles from Crystal Lake, IL)
- 60+ days ago
- South Elgin, IL (19 miles from Crystal Lake, IL)
- 60+ days ago
Responsive recruiter Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned...
- Libertyville, IL (17 miles from Crystal Lake, IL)
- 28 days ago
- Libertyville, IL (17 miles from Crystal Lake, IL)
- 28 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 30+ days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 30+ days ago
at Auto Job Experts in Schaumburg, Illinois, United States Job Description An Automotive Service Advisor is responsible for assisting customers with their vehicle repair needs....
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 60+ days ago
- Schaumburg, IL (20 miles from Crystal Lake, IL)
- 60+ days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients parameters. This...
- Fox Lake, IL (10 miles from Crystal Lake, IL)
- 90+ days ago
- Fox Lake, IL (10 miles from Crystal Lake, IL)
- 90+ days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance....
Demographic Data for Crystal Lake, IL
Moving to Crystal Lake, IL? Find some basic demographic data about Crystal Lake, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Crystal Lake, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Crystal Lake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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