Automotive Service Advisor Jobs in Palatine, IL
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Hampshire, IL (24 miles from Palatine, IL)
- 8 hours ago
- Hampshire, IL (24 miles from Palatine, IL)
- 8 hours ago
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
- Chicago, IL (23 miles from Palatine, IL)
- 2 days ago
- Chicago, IL (23 miles from Palatine, IL)
- 2 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
- Des Plaines, IL (8 miles from Palatine, IL)
- 3 days ago
- Des Plaines, IL (8 miles from Palatine, IL)
- 3 days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients' parameters. This...
- Chicago, IL (23 miles from Palatine, IL)
- 3 days ago
- Chicago, IL (23 miles from Palatine, IL)
- 3 days ago
Welcome customers when they come in to leave their car for repairs. Take all the information necessary to diagnose and estimate repairs needed for the vehicle. Make and receive calls about...
- Northbrook, IL (9 miles from Palatine, IL)
- 6 days ago
- Northbrook, IL (9 miles from Palatine, IL)
- 6 days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
- Melrose Park, IL (16 miles from Palatine, IL)
- 7 days ago
- Melrose Park, IL (16 miles from Palatine, IL)
- 7 days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, weve stepped up extra safety measures in line with CDC guidance....
- Arlington Heights, IL (2 miles from Palatine, IL)
- 9 days ago
- Arlington Heights, IL (2 miles from Palatine, IL)
- 9 days ago
Arlington Heights Ford is a proud part of the Tasca Automotive Group, one of the most respected dealer groups in the country. We have earned 34 Ford President's Awards for Customer Service and...
- Chicago, IL (23 miles from Palatine, IL)
- 11 days ago
- Chicago, IL (23 miles from Palatine, IL)
- 11 days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance....
- Schaumburg, IL (5 miles from Palatine, IL)
- 11 days ago
- Schaumburg, IL (5 miles from Palatine, IL)
- 11 days ago
JOB OVERVIEW The role of the Service Advisor II is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients parameters. This...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Villa Park, IL (16 miles from Palatine, IL)
- 12 days ago
- Villa Park, IL (16 miles from Palatine, IL)
- 12 days ago
Responsibilities: As a Service Advisor at MobilityWorks, you will have the opportunity to accomplish the following: Build and maintain the service scheduler daily, handling customer pay and...
- Cicero, IL (23 miles from Palatine, IL)
- 19 days ago
- Cicero, IL (23 miles from Palatine, IL)
- 19 days ago
Service consultant (0417) Service Consultant Audi of Cicero is looking for friendly, customer focused Audi Service Consultant. The Audi Service Consultant is the first customer contact point and...
Standard Equipment: Service Advisor/Writer
- Elmhurst, IL (15 miles from Palatine, IL)
- 20 days ago
- Elmhurst, IL (15 miles from Palatine, IL)
- 20 days ago
Service Advisor/Writer Location: Elmhurst, IL Employment Type: Permanent, Full-Time Position Summary: The Service Advisor/Writer is responsible for facilitating strong customer relationships, demonstrating...
- Arlington Heights, IL (2 miles from Palatine, IL)
- 30+ days ago
- Arlington Heights, IL (2 miles from Palatine, IL)
- 30+ days ago
Service Advisor Experience is a plus but not required Willingness to undergo a background check and drug screen in accordance with local law/regulations. 18+ years of age or older to comply with the...
- South Elgin, IL (16 miles from Palatine, IL)
- 60+ days ago
- South Elgin, IL (16 miles from Palatine, IL)
- 60+ days ago
Responsive recruiter Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned...
Demographic Data for Palatine, IL
Moving to Palatine, IL? Find some basic demographic data about Palatine, IL below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Palatine, IL
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Palatine, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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