Automotive Service Advisor Jobs in Maryland
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor Sheehy Nissan of Waldorf Waldorf, MD Full Time Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch and Washington Post Top Workplaces Award...
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
If you are customer focused, detailed and want to be around heavy equipment...keep reading! All Roads Kubota in Bel Air, MD is searching for a Service Advisor to join our team. You would be the...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Functional Title: Customer Service Advisor - Call Center (Pool) Recruitment Category Type: Continuous Hire Functional Category: Customer Service Grade: UO.07 FLSA Status: Non-Exempt Requisition...
Experienced Automotive Service Advisor / Assistant Service Manager - Elkton CDJR
- Elkton, MD
- 25 days ago
- Elkton, MD
- 25 days ago
Are you an experienced Automotive Service Advisor or Service Writer looking for the next step in your career?...
Are you customer-focused, energetic and friendly? Kenworth of Bel Air is searching for an experienced Service Advisor (heavy duty preferred). You will be the first point of contact with our...
Automotive Service Advisor - College Park Hyundai
- College Park, MD
- 21 days ago
- College Park, MD
- 21 days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing a Quality Product!...
Professional certifications in automotive service advising or training, such as ASE certifications or ATD Master-Level accreditation, are a plus....
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Apply Job Type Full-time Description As a Service Advisor with the Preston Automotive Group, you'll be working in our service department to provide a superior customer experience to all of our...
We are seeking a dedicated and customer-focused Automotive Service Advisor to join our team....
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Maryland
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Insurance Verification
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Call Center Experience
- Inbound
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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