Automotive Service Advisor Jobs in Massachusetts
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
You need Automotive Service Advisor Experience is Preferred....
Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has...
At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us!...
Ford Haverhill Service Advisor / Entry Level AutoFair Automotive Group - 2.9 Haverhill, MA Job Details Full-time Estimated: $69K - $124K a year 21 hours ago Benefits Paid training Health insurance...
About The Role As a Customer Service Advisor you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to...
6063 - Danvers - 161 Andover Street, Danvers, Massachusetts, 01923 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...
Chevy/GMC Automotive Service Advisor Job Details Job Location Chevy/GMC Springfield - Springfield, MA Position Type Full Time Job Description Automotive Service Advisor Balise is now seeking a qualified...
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
Service Writer - Framingham, MA 752 Worcester Rd, Framingham, MA 01702, USA Req #199 Friday, March 21, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...
Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and...
Nucar Toyota of Norwood is currently looking to add several top notch Service Advisors to our busy award winning team! Our top grossing Service Advisors exceed $100k per year! This position offers...
Benefits/Perks 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance On-the-job training Paid time off Paid training Vision insurance Job Summary We are...
You need Automotive Service Advisor Experience is preferred....
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Service consultant (0406) Service Consultant Audi of Pittsfield is looking for friendly, customer focused Audi Service Consultant. The Audi Service Consultant is the first customer contact point...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Massachusetts
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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