Automotive Service Advisor Jobs in Washington, MI
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Customer Service Advisor
- Farmington Hills, MI (24 miles from Washington, MI)
- 4 days ago
- Farmington Hills, MI (24 miles from Washington, MI)
- 4 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Sterling Heights, MI (12 miles from Washington, MI)
- 6 days ago
- Sterling Heights, MI (12 miles from Washington, MI)
- 6 days ago
Dealership: L0419 Suburban Ford of Sterling Heights Suburban Ford Sterling Heights Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning...
- Ferndale, MI (19 miles from Washington, MI)
- 11 days ago
- Ferndale, MI (19 miles from Washington, MI)
- 11 days ago
Les Stanford Buick GMC is looking for an Experienced Service Advisor to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent...
Dealership: L0502 Suburban Ford of Romeo SUBURBAN FORD of ROMEO Now Hiring: Experienced Service Advisor Are you an experienced, top-performing Service Advisor ready to take your career to the next...
Heavy Duty Truck Mechanical/Electrical Service Consultant
- Troy, MI (10 miles from Washington, MI)
- 30+ days ago
- Troy, MI (10 miles from Washington, MI)
- 30+ days ago
Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and...
- Troy, MI (10 miles from Washington, MI)
- 90+ days ago
- Troy, MI (10 miles from Washington, MI)
- 90+ days ago
Dealership: L0421 Suburban Cadillac of Troy Suburban Cadillac of Troy- Service Advisor Join our Prestigious Automotive Dealership as a Service Advisor! Are you passionate about cars and delivering...
- Auburn Hills, MI (14 miles from Washington, MI)
- 30+ days ago
- Auburn Hills, MI (14 miles from Washington, MI)
- 30+ days ago
Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV...
Technical Service Advisor - HVAC
- Waterford Township, MI (18 miles from Washington, MI)
- 30+ days ago
- Waterford Township, MI (18 miles from Washington, MI)
- 30+ days ago
Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to...
Demographic Data for Washington, MI
Moving to Washington, MI? Find some basic demographic data about Washington, MI below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Washington, MI
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Washington, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Total Loss
- Automotive Sales
- Auto Sales
- CCC One
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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