Automotive Service Advisor Jobs in Kansas City, MO
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Independence, MO (10 miles from Kansas City, MO)
- 8 hours ago
- Independence, MO (10 miles from Kansas City, MO)
- 8 hours ago
About Us Landmark Dodge Chrysler Jeep remains one of Independence's most respected and trusted new and used car dealerships, having served the communities of Independence, Lee's Summit, Kansas...
442356BR** **Auto req ID:** 442356BR **Company:** Custom Truck One Source **Job Code:** Call_Center_Representative Representative **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB...
Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and...
Automotive Service Advisor - Honda of Olathe
- Olathe, KS (19 miles from Kansas City, MO)
- 6 days ago
- Olathe, KS (19 miles from Kansas City, MO)
- 6 days ago
Your Purpose as an Automotive Service Advisor: Greet and assist guests, answer phone calls, and assist with setting appointments....
Salary Not Available Position range in Missouri $35k - $48k Per Year Service Advisor Hendrick Automotive Group Occupation: Customer Service Representatives Location: Kansas City, MO - 64153...
Customer Service Consultant - Remote (Kansas City)
- Kansas City, MO
- 14 days ago
- Kansas City, MO
- 14 days ago
7972 - Kansas City CEC - 17300 W. 119th Street, Olathe, Kansas, 66061 CarMax, the way your career should be! Provide an Iconic Customer Experience As a Customer Service Consultant, you will be the...
Remote WorkService Advisor - Town Center Crossing
- Leawood, KS (10 miles from Kansas City, MO)
- 30+ days ago
- Leawood, KS (10 miles from Kansas City, MO)
- 30+ days ago
THE TEAM The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client. THE OPPORTUNITY Aritzia is growing, and our Service...
- Merriam, KS (6 miles from Kansas City, MO)
- 45+ days ago
- Merriam, KS (6 miles from Kansas City, MO)
- 45+ days ago
Hendrick Automotive Company Service Advisor in Merriam , Kansas Hendrick Chevrolet Shawnee Mission Location: 8300 Shawnee Mission Pkwy, Merriam, Kansas 66202 Summary: Responsible for selling,...
Service Advisor As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product...
Demographic Data for Kansas City, MO
Moving to Kansas City, MO? Find some basic demographic data about Kansas City, MO below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Kansas City, MO
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Kansas City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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