Automotive Service Advisor Jobs in Cranbury, NJ
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - Princeton BMW
- Princeton, NJ (7 miles from Cranbury, NJ)
- 1 day ago
- Princeton, NJ (7 miles from Cranbury, NJ)
- 1 day ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving Whats Right throughout the last...
Automotive Service Advisor - World Subaru
- Tinton Falls, NJ (24 miles from Cranbury, NJ)
- 13 days ago
- Tinton Falls, NJ (24 miles from Cranbury, NJ)
- 13 days ago
To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Service Advisor - Princeton BMW
- Hamilton, NJ (12 miles from Cranbury, NJ)
- 18 days ago
- Hamilton, NJ (12 miles from Cranbury, NJ)
- 18 days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last...
Automotive Service Advisor Toyota
- Green Brook, NJ (19 miles from Cranbury, NJ)
- 22 days ago
- Green Brook, NJ (19 miles from Cranbury, NJ)
- 22 days ago
Empire Auto Mall in Green Brook, NJ is seeking an experienced service advisor for our modern facility. Toyota brings excitement through reliable vehicles and racing success. Our state-of-the-art...
Internal Service Advisor - Princeton BMW
- Hamilton, NJ (12 miles from Cranbury, NJ)
- 30+ days ago
- Hamilton, NJ (12 miles from Cranbury, NJ)
- 30+ days ago
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last...
Automotive Customer Service Advisor
- Hazlet, NJ (20 miles from Cranbury, NJ)
- 45+ days ago
- Hazlet, NJ (20 miles from Cranbury, NJ)
- 45+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Demographic Data for Cranbury, NJ
Moving to Cranbury, NJ? Find some basic demographic data about Cranbury, NJ below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Cranbury, NJ
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Cranbury, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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