Automotive Service Advisor Jobs in Shrewsbury, NJ
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Customer Service Advisor
- Brick, NJ (19 miles from Shrewsbury, NJ)
- moments ago
- Brick, NJ (19 miles from Shrewsbury, NJ)
- moments ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Toms River, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
- Toms River, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...
Automotive Service Advisor - World Subaru
- Tinton Falls, NJ (2 miles from Shrewsbury, NJ)
- 13 days ago
- Tinton Falls, NJ (2 miles from Shrewsbury, NJ)
- 13 days ago
To support our growth, we are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Automotive Service Advisor - World Chrysler Dodge Jeep Ram
- Shrewsbury, NJ
- 90+ days ago
- Shrewsbury, NJ
- 90+ days ago
You need Automotive Service Advisor Experience is Required. CDK and Xtime knowledge is helpful....
Demographic Data for Shrewsbury, NJ
Moving to Shrewsbury, NJ? Find some basic demographic data about Shrewsbury, NJ below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Shrewsbury, NJ
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Shrewsbury, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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