Automotive Service Advisor Jobs in Chapel Hill, NC
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Durham, NC (8 miles from Chapel Hill, NC)
- 19 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 19 days ago
Service Advisor Service Advisor locations Hendrick Chevrolet Buick GMC Cadillac Southpoint time type Full time posted on Posted Yesterday job requisition id R-72337 Hendrick Chevrolet Buick GMC...
Automotive Service Advisor - Johnson Lexus of Durham
- Durham, NC (8 miles from Chapel Hill, NC)
- 28 days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 28 days ago
Johnson Lexus of Durham has the exciting opportunity to expand its team with the addition of a Full-Time Automotive Service Advisor!...
- Mebane, NC (17 miles from Chapel Hill, NC)
- 30+ days ago
- Mebane, NC (17 miles from Chapel Hill, NC)
- 30+ days ago
Service Advisor I Mebane, NC, USA Req #1699 Wednesday, March 26, 2025 PRIMARY FUNCTION: This position will be assigned as a resident service advisor at a customer site. Responsibilities include...
Volkswagen Auto Service Advisor/Writer
- Cary, NC (20 miles from Chapel Hill, NC)
- 30+ days ago
- Cary, NC (20 miles from Chapel Hill, NC)
- 30+ days ago
Volkswagen Auto Service Advisor/Writer Volkswagen Auto Service Advisor/Writer locations Hendrick Volkswagen of Concord time type Full time posted on Posted 2 Days Ago job requisition id R-72121 Hendrick...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Service Advisor - Streets at Southpoint
- Durham, NC (8 miles from Chapel Hill, NC)
- 90+ days ago
- Durham, NC (8 miles from Chapel Hill, NC)
- 90+ days ago
THE TEAM The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client. THE OPPORTUNITY Aritzia is growing, and our Service...
Demographic Data for Chapel Hill, NC
Moving to Chapel Hill, NC? Find some basic demographic data about Chapel Hill, NC below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Chapel Hill, NC
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Chapel Hill, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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