Automotive Service Advisor Jobs in Charlotte, NC
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - Fort Mill Ford
- Fort Mill, SC (14 miles from Charlotte, NC)
- 20 hours ago
- Fort Mill, SC (14 miles from Charlotte, NC)
- 20 hours ago
Fort Mill, SC Service Advisor - Fort Mill Ford in Fort Mill, SC at Sonic Automotive Date Posted: 4/24/2025 JOB SNAPSHOT Employee Type: Full-time Location: 801 Gold Hill Road Fort Mill, SC 29708...
- Pineville, NC (10 miles from Charlotte, NC)
- 1 day ago
- Pineville, NC (10 miles from Charlotte, NC)
- 1 day ago
7197 - South Boulevard - 10510 Cadillac St, Pineville, North Carolina, 28134 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service...
Honda Automotive Service Advisor Honda Automotive Service Advisor locations Hendrick Honda Bradenton time type Full time posted on Posted Yesterday job requisition id R-72566 Hendrick Honda Bradenton...
- Monroe, NC (20 miles from Charlotte, NC)
- 5 days ago
- Monroe, NC (20 miles from Charlotte, NC)
- 5 days ago
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service...
Chrysler Dodge Auto Service Advisor
- Concord, NC (20 miles from Charlotte, NC)
- 6 days ago
- Concord, NC (20 miles from Charlotte, NC)
- 6 days ago
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027 Hendrick Automotive Group is seeking a Service Advisor with experience in...
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Dutch Miller Automotive. We welcome you to apply for a...
Service Center Charlotte - Uptown JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Service Center Charlotte - Tyvola Rd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited...
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
- Concord, NC (20 miles from Charlotte, NC)
- 19 days ago
- Concord, NC (20 miles from Charlotte, NC)
- 19 days ago
Service Advisor Service Advisor locations Hendrick Toyota Merriam time type Full time posted on Posted 4 Days Ago job requisition id R-71971 Hendrick Toyota Merriam Location: 9505 W. 67th St,...
Training and Certification SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs....
Automotive Customer Service Advisor
- Harrisburg, NC (12 miles from Charlotte, NC)
- 21 days ago
- Harrisburg, NC (12 miles from Charlotte, NC)
- 21 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Service consultant (0351) Service Consultant Audi Audi Charlotte is looking for friendly, customer focused Audi Service Consultant. The Audi Service Consultant is the first customer contact point...
Service Advisor - Cadillac of South Charlotte
- Pineville, NC (10 miles from Charlotte, NC)
- 30+ days ago
- Pineville, NC (10 miles from Charlotte, NC)
- 30+ days ago
Pineville, NC Service Advisor - Cadillac of South Charlotte in Pineville, NC at Sonic Automotive Date Posted: 3/14/2025 JOB SNAPSHOT Employee Type: Full-time Location: Pineville Road 10725...
- Concord, NC (20 miles from Charlotte, NC)
- 60+ days ago
- Concord, NC (20 miles from Charlotte, NC)
- 60+ days ago
Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV...
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Charlotte, NC
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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