Automotive Service Advisor Jobs in Ohio
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.Primary driving...
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Qualifications Automotive Service Advisor – Qualifications Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred Proven record of achieving exceptional...
Service Advisor Youngstown, OH Description We are looking to add to our Service Advisor team at our #1 Cochran Ford stores!! As a Service Advisor, you will own our customer's experience in the...
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Automotive Service Advisor - Rocky River - CLOSED ON SUNDAY
- Rocky River, OH
- 2 days ago
- Rocky River, OH
- 2 days ago
Manager Development Program Launch your career today as a Service Advisor in our Management Development Program that will take you from an entry level Service Advisor all the way up to a Store...
Customer Service Advisor/Call Center- Cleveland Clinic Main Campus
- Cleveland, OH
- 3 days ago
- Cleveland, OH
- 3 days ago
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by...
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Service Writer (RV Service Advisor) GENERAL RV CENTER - 2.8 North Canton, OH Job Details Full-time Estimated: $48.7K - $61.7K a year 13 hours ago Benefits Health insurance Dental insurance Vision...
Automotive Service Advisor - Essential Duties Advises customers about necessary service for routine maintenance....
Automotive Service Advisor - Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair...
Honda Lead Service Advisor Superior Honda, Cincinnati
- Cincinnati, OH
- 12 days ago
- Cincinnati, OH
- 12 days ago
Automotive Service Advisor - Summary As the Lead Service Advisor, you will be the primary point of contact for our customers, ensuring that they receive efficient and high-quality service....
Automotive Service Advisor - Essential Duties Advises customers about necessary service for routine maintenance....
Service Advisor - Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair orders...
Honda Service Advisor Superior Honda, Cincinnati
- Cincinnati, OH
- 12 days ago
- Cincinnati, OH
- 12 days ago
Automotive Service Advisor - Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Ohio
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Insurance Verification
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Call Center Experience
- Inbound
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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