Automotive Service Advisor Jobs in Phoenix, OR
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Medford, OR (4 miles from Phoenix, OR)
- 45+ days ago
- Medford, OR (4 miles from Phoenix, OR)
- 45+ days ago
Dealership: L0009 Lithia Honda Lithia Honda Service Advisor Pay: Commission Based Schedule: Weekend availability required We are searching for a highly motivated Service Advisor to join our team!...
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Demographic Data for Phoenix, OR
Moving to Phoenix, OR? Find some basic demographic data about Phoenix, OR below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Phoenix, OR
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Phoenix, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Parts Management
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Drug Testing
- Installation
- Merchandising
- Estimating
- Specifications
- Reimbursement
- Customer Satisfaction
- Energetic
- Stocking
- Closing
- Background Checks
- Military Background
- Customer Relations
- Driving
- Retail
- High School Diploma
- Friendliness
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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