Automotive Service Advisor Jobs in Pennsylvania
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Service Center Richmond - Pocono JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
HVACR Technical Service Advisor 3.2 3.2 out of 5 stars Philadelphia, PA Job Title: HVACR Technical Service Advisor Full Time/Exempt PA/NJ/MD/DE Area Reports to: Director of Technical Services...
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
Job Summary: The Automotive Service Advisor at Klick Lewis will be responsible for providing exceptional customer service to our clients in the automotive industry....
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Automotive Service Advisor - BMW of Fort Washington
- Fort Washington, PA
- 13 days ago
- Fort Washington, PA
- 13 days ago
We are seeking a passionate and customer-focused Automotive Service Advisor to join our dynamic team....
Laurel Ford is seeking a qualified, experienced Service Advisor to join our team. The ideal candidate will have experience with daily Service Operations. This opportunity is for a forward...
Bowser Automotive is seeking a Service Advisor in our Subaru department whose primary responsibility is to greet customers and obtain vehicle data. The ideal candidate will have sales experience...
Store Located: United Tire & Service We are seeking a Service Writer with high customer service skills to join our team! You will be responsible for overseeing and coordinating the activities of...
Refers to service history, inspects vehicle, and recommends additional needed service....
Speedco and Loves Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader....
Demographic Data for Pennsylvania
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Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Pennsylvania
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Pennsylvania offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Total Loss
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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