Automotive Service Advisor Jobs in Johnston, RI
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- West Greenwich, RI (15 miles from Johnston, RI)
- 12 days ago
- West Greenwich, RI (15 miles from Johnston, RI)
- 12 days ago
Salary Not Available Position range in Rhode Island $35k - $87k Per Year Truck Service Advisor I TravelCenters of America Occupation: Cost Estimators Location: West Greenwich, RI - 02817 Positions...
- North Kingstown, RI (16 miles from Johnston, RI)
- 30+ days ago
- North Kingstown, RI (16 miles from Johnston, RI)
- 30+ days ago
Nucar Toyota of North Kingstown, is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need...
Automotive Tire and Service Advisor - Webster, MA
- Webster, MA (23 miles from Johnston, RI)
- 30+ days ago
- Webster, MA (23 miles from Johnston, RI)
- 30+ days ago
Automotive Tire and Service Advisor - Webster, MA Date: Feb 25, 2025 Location: Webster, MA, US, 01570-2063 Company: Goodyear Job Req ID: JR-40094603 Goodyear. More Driven. IMMEDIATELY HIRING!!! -...
- Taunton, MA (21 miles from Johnston, RI)
- 90+ days ago
- Taunton, MA (21 miles from Johnston, RI)
- 90+ days ago
About FBinsure, A Division of Patriot Growth Insurance Services : FBinsure is a leader in providing insurance and risk solutions for our clients. Our mission, through the professionalism,...
Remote WorkAre you ready to put your career into high gear? We are looking for an individual with at least 2 years experience in the automotive field and someone that is looking to join a productive, growing...
Demographic Data for Johnston, RI
Moving to Johnston, RI? Find some basic demographic data about Johnston, RI below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Johnston, RI
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Johnston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Total Loss
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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