Automotive Service Advisor Jobs in Norfolk, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Newport News, VA (17 miles from Norfolk, VA)
- 17 hours ago
- Newport News, VA (17 miles from Norfolk, VA)
- 17 hours ago
Dealership:L0594 Priority Chevrolet Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities: As a...
Automotive Customer Service Advisor
- Hampton, VA (14 miles from Norfolk, VA)
- 4 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 4 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Newport News, VA (17 miles from Norfolk, VA)
- 5 days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 5 days ago
Automotive Service Director Casey Auto Group - 3.1 Newport News, VA Job Details Full-time Up to $200,000 a year 1 day ago Benefits Health savings account Paid holidays Disability insurance Health...
- Hampton, VA (14 miles from Norfolk, VA)
- 10 days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 10 days ago
Dealership: L0579 Priority Honda Hampton Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Honda Hampton is Looking for you! Priority Honda Hampton is searching for a...
Automotive Service Advisor - Hall Virginia Beach
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 10 days ago
- Virginia Beach, VA (16 miles from Norfolk, VA)
- 10 days ago
Summary: Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
First Team Subaru Norfolk is looking for an EXPRESS SERVICE ADVISOR! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN AWARD-WINNING COMPANY!! FIRST TEAM SUBARU NORFOLK is looking for an...
- Chesapeake, VA (7 miles from Norfolk, VA)
- 60+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 60+ days ago
Dealership: L0588 Priority Toyota Chesapeake Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities:...
- Newport News, VA (17 miles from Norfolk, VA)
- 90+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 90+ days ago
Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Tuition assistance Benefits/Perks Competitive Compensation Career Advancement...
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 30+ days ago
Service Center Newport News JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
Dealership: L0577 Priority Ford Norfolk Are You a Rockstar Service Advisor Looking for a Better Opportunity? Priority Ford is searching for a talented Service Advisor to join our amazing team! We...
Toyota Experienced Service Advisor
- Chesapeake, VA (7 miles from Norfolk, VA)
- 60+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 60+ days ago
Are you an experienced Service Advisor with excellent customer service skills? We need to talk!! First Team Toyota is exploding with business! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN...
- Newport News, VA (17 miles from Norfolk, VA)
- 90+ days ago
- Newport News, VA (17 miles from Norfolk, VA)
- 90+ days ago
Benefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Employee discounts...
Service Advisor - Southern Auto Group
- Chesapeake, VA (7 miles from Norfolk, VA)
- 90+ days ago
- Chesapeake, VA (7 miles from Norfolk, VA)
- 90+ days ago
Have you worked as an Automotive Service Advisor?? Have you been hoping for a career that works with customers face-to-face and NOT IN A CUBICLE????...
Subaru-Kia Experienced Service Advisor
- Suffolk, VA (15 miles from Norfolk, VA)
- 90+ days ago
- Suffolk, VA (15 miles from Norfolk, VA)
- 90+ days ago
First Team Subaru-Kia is looking for an EXPERIENCED SERVICE ADVISOR! JOIN A LEADER IN THE AUTOMOBILE INDUSTRY! AND AN AWARD-WINNING COMPANY!! FIRST TEAM SUBARU-KIA is looking for an exceptional...
- Hampton, VA (14 miles from Norfolk, VA)
- 90+ days ago
- Hampton, VA (14 miles from Norfolk, VA)
- 90+ days ago
Are you an experienced Service Advisor with excellent customer service skills and General Motors experience? Looking for a Company that appreciates it employees? We need to talk!! JOIN A LEADER IN...
Demographic Data for Norfolk, VA
Moving to Norfolk, VA? Find some basic demographic data about Norfolk, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Norfolk, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Norfolk, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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