Automotive Service Advisor Jobs in Richmond, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Advisor Sheehy Lexus Of Richmond Richmond, VA Full Time Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch and Washington Post Top Workplaces Award...
Service Center Richmond - Pocono JOB SUMMARY Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing...
- Midlothian, VA (11 miles from Richmond, VA)
- 5 days ago
- Midlothian, VA (11 miles from Richmond, VA)
- 5 days ago
7242 - Midlothian - 901 Murray Olds Dr, Midlothian, Virginia, 23114 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
- Ashland, VA (12 miles from Richmond, VA)
- 30+ days ago
- Ashland, VA (12 miles from Richmond, VA)
- 30+ days ago
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 37-location Kenworth and Isuzu truck dealership group, is looking for a Service Advisor (2nd Shift) to join our...
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Automotive Express Lane Service Advisor
- Chester, VA (17 miles from Richmond, VA)
- 90+ days ago
- Chester, VA (17 miles from Richmond, VA)
- 90+ days ago
Job Duties Greet customers in a friendly and professional manner Listen to customer concerns and questions regarding their vehicles Provide accurate and detailed information about Quick Lane...
Demographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
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Salary for Automotive Service Advisor Jobs in Richmond, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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