Automotive Service Advisor Jobs in Sterling, VA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Service Representative
- Leesburg, VA (9 miles from Sterling, VA)
- 9 hours ago
- Leesburg, VA (9 miles from Sterling, VA)
- 9 hours ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service Advisor in Dulles, Virginia. The...
Electric Power Generation (Epg) Service Advisor
- Manassas, VA (16 miles from Sterling, VA)
- 4 days ago
- Manassas, VA (16 miles from Sterling, VA)
- 4 days ago
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an Electric Power Generation (EPG) Service Advisor in...
Service Advisor- Koons Tysons Chevrolet Buick GMC
- Vienna, VA (13 miles from Sterling, VA)
- 7 days ago
- Vienna, VA (13 miles from Sterling, VA)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Automotive Customer Service Advisor
- Alexandria, VA (23 miles from Sterling, VA)
- 12 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 12 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
BMW of Alexandria Service Advisor - Up to $150K Income Potential
- Alexandria, VA (23 miles from Sterling, VA)
- 12 days ago
- Alexandria, VA (23 miles from Sterling, VA)
- 12 days ago
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to...
- Annandale, VA (16 miles from Sterling, VA)
- 17 days ago
- Annandale, VA (16 miles from Sterling, VA)
- 17 days ago
Change (VIOC)....
- Fairfax, VA (8 miles from Sterling, VA)
- 17 days ago
- Fairfax, VA (8 miles from Sterling, VA)
- 17 days ago
Change (VIOC)....
- Vienna, VA (13 miles from Sterling, VA)
- 18 days ago
- Vienna, VA (13 miles from Sterling, VA)
- 18 days ago
Mercedes-Benz of Tysons Corner, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....
- Leesburg, VA (9 miles from Sterling, VA)
- 18 days ago
- Leesburg, VA (9 miles from Sterling, VA)
- 18 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Service Advisor - Koons Tysons Toyota
- Tysons, VA (11 miles from Sterling, VA)
- 20 days ago
- Tysons, VA (11 miles from Sterling, VA)
- 20 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Entry Level Service Advisor Loudoun County
- Leesburg, VA (9 miles from Sterling, VA)
- 45+ days ago
- Leesburg, VA (9 miles from Sterling, VA)
- 45+ days ago
Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services....
Automotive Service Writer Loudoun County
- Leesburg, VA (9 miles from Sterling, VA)
- 45+ days ago
- Leesburg, VA (9 miles from Sterling, VA)
- 45+ days ago
Virginia Tire & Auto's Senior Service Advisors are true auto repair professionals and expert problem solvers. They are knowledgeable about cars, how to diagnosis them and the parts and repairs...
Automotive Service Writer Prince William County
- Gainesville, VA (17 miles from Sterling, VA)
- 45+ days ago
- Gainesville, VA (17 miles from Sterling, VA)
- 45+ days ago
Virginia Tire & Auto's Senior Service Advisors are true auto repair professionals and expert problem solvers. They are knowledgeable about cars, how to diagnosis them and the parts and repairs...
Automotive Service Writer Fairfax County
- Falls Church, VA (17 miles from Sterling, VA)
- 45+ days ago
- Falls Church, VA (17 miles from Sterling, VA)
- 45+ days ago
Virginia Tire & Auto's Senior Service Advisors are true auto repair professionals and expert problem solvers. They are knowledgeable about cars, how to diagnosis them and the parts and repairs...
Demographic Data for Sterling, VA
Moving to Sterling, VA? Find some basic demographic data about Sterling, VA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Sterling, VA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Sterling, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Automotive Service Advisor Related Career Advice Articles

Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »