Automotive Service Advisor Jobs in Spokane Valley, WA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Spokane, WA (14 miles from Spokane Valley, WA)
- 5 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 5 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Spokane, WA (14 miles from Spokane Valley, WA)
- 6 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 6 days ago
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 13 days ago
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 13 days ago
Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV...
- Spokane, WA (14 miles from Spokane Valley, WA)
- 19 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 19 days ago
Dealership: L0053 Subaru of Spokane SPOKANE SUBARU IS HIRING ADVISORS DUE TO BUSINESS GROWTH! The expected pay range for this position is 80k-$120k annually. Schedule is full time, Monday-Friday...
Demographic Data for Spokane Valley, WA
Moving to Spokane Valley, WA? Find some basic demographic data about Spokane Valley, WA below.
Automotive Service Advisor Online Courses and Training Opportunities
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Salary for Automotive Service Advisor Jobs in Spokane Valley, WA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Spokane Valley, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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