Automotive Service Advisor Jobs in Tacoma, WA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Renton, WA (17 miles from Tacoma, WA)
- 5 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 5 days ago
Service Advisor/Service Writer Needed for Car Pros Renton KIA Service Advisor serves as first contact with customer and answers incoming phone calls pertaining to Vehicle repair orders. Job...
- Federal Way, WA (9 miles from Tacoma, WA)
- 11 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 11 days ago
You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services....
- Fife, WA (4 miles from Tacoma, WA)
- 12 days ago
- Fife, WA (4 miles from Tacoma, WA)
- 12 days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
PAPE' KENWORTH - LAKEWOOD, WA SERVICE ADVISOR - MONDAY- FRIDAY DAY SHIFT: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you...
Service Advisor / Writer - Monday- Friday Days - 430962260
- Tacoma, WA
- 13 days ago
- Tacoma, WA
- 13 days ago
Service Advisor / Writer - Monday- Friday Days - 430962260 Pape Trucks, Inc. - Tacoma, WA Posted: 4/1/2025 - Expires: 7/1/2025 Job ID: 287390847 Apply Now I have already applied Save Job Print Email...
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 60+ days ago
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 60+ days ago
Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and...
Advisor/Writer/Customer Service preferred Valid driver's license and clean driving record Titus-Will is a drug-free workplace and an equal opportunity employer and prohibits discrimination and harassment...
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
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Salary for Automotive Service Advisor Jobs in Tacoma, WA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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