Automotive Service Advisor Jobs in Delafield, WI
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Watertown, WI (18 miles from Delafield, WI)
- 1 day ago
- Watertown, WI (18 miles from Delafield, WI)
- 1 day ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, weve stepped up extra safety measures in line with CDC guidance....
- Milwaukee, WI (24 miles from Delafield, WI)
- 3 days ago
- Milwaukee, WI (24 miles from Delafield, WI)
- 3 days ago
Perform routine and scheduledmaintenance services, such as oil changes, lubrications, and tune-ups.Follow checklists to ensure all important parts are examined, includingbelts, hoses, steering systems...
- Waukesha, WI (8 miles from Delafield, WI)
- 7 days ago
- Waukesha, WI (8 miles from Delafield, WI)
- 7 days ago
Qualifications Our customers are the most important aspect of our business and providing high-quality customer service is our number one priority Great customer communication skills with a service...
- Greenfield, WI (20 miles from Delafield, WI)
- 11 days ago
- Greenfield, WI (20 miles from Delafield, WI)
- 11 days ago
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best....
- Muskego, WI (17 miles from Delafield, WI)
- 17 days ago
- Muskego, WI (17 miles from Delafield, WI)
- 17 days ago
Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance....
Service Advisor/Sales/Customer Service
- West Allis, WI (18 miles from Delafield, WI)
- 30+ days ago
- West Allis, WI (18 miles from Delafield, WI)
- 30+ days ago
Benefits: Bonus based on performance Competitive salary Employee discounts Job Summary We are looking for two Service Advisor/Customer Service/Sales persons to join our team. The ideal candidate...
- West Allis, WI (18 miles from Delafield, WI)
- 45+ days ago
- West Allis, WI (18 miles from Delafield, WI)
- 45+ days ago
Dealership: L0555 Wilde Toyota Wilde Toyota Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities:...
- West Allis, WI (17 miles from Delafield, WI)
- 45+ days ago
- West Allis, WI (17 miles from Delafield, WI)
- 45+ days ago
Dealership: L0555 Wilde Toyota Wilde Toyota Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Responsibilities:...
- Milwaukee, WI (24 miles from Delafield, WI)
- 60+ days ago
- Milwaukee, WI (24 miles from Delafield, WI)
- 60+ days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Demographic Data for Delafield, WI
Moving to Delafield, WI? Find some basic demographic data about Delafield, WI below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Delafield, WI
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Delafield, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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