Customer Service Rep Jobs in Maryland
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Heritage Chevrolet/Buick in Owings Mills is now hiring Sales Associates at all levels! Become a part of a winning team! Experience Everything MileOne has to Offer: - Competitive compensation...
DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position Summary: DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are...
Automotive Sales Advisor-Koons Kia of Owings Mills
- Owings Mills, MD
- 20 days ago
- Owings Mills, MD
- 20 days ago
About Asbury Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are...
Customer Service/ Automotive Sales Associate Trainee
- Clarksville, MD
- 21 days ago
- Clarksville, MD
- 21 days ago
Join the Antwerpen Nissan of Clarksville Team! Are you passionate about cars and looking for an exciting career in the automotive industry? Antwerpen Nissan of Clarksville is seeking a highly...
Come join the Antwerpen Volkswagen team! We are looking for driven, dynamic, and energetic individuals to join our team. No automotive experience required. If you are looking for an opportunity to...
Heritage is now hiring Sales Associates at all levels at our Chrysler Dodge Jeep RAM Owings Mills location! Our Sales Associates are dedicated to providing MileOne customers with an unparalleled...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Maryland
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Building Relationships
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Genetics
- Product Knowledge
- Diabetes
- Referrals
- Results Oriented
- Willingness To Learn
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Customer Relations
- Accounting
- Driving
- Retail
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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