Customer Service Rep Jobs
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
- Emerald Chevrolet
- Audubon, IA
- 1 day ago
- Emerald Chevrolet
- Audubon, IA
- 1 day ago
Automotive Sales Associate Duties: - Engage with customers to understand their needs and preferences - Provide information about available car models, features, and pricing - Conduct test drives...
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
At Burlington Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every...
Riverton has been in business since 1922, and has served the Elko area in Nevada since 2001. We're a family-oriented organization, offering our employees work life balance, a fun work environment,...
We are looking for an experienced Automotive Sales Associate to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and...
Experienced Automotive Sales Associate Location: Gardendale, AL United Trades of America is seeking motivated Automotive Sales Associates for an established pre-owned vehicle dealership in...
DARCARS Automotive Group is now hiring an Automotive Tag & Title Clerk! Position Summary: DARCARS Automotive Group is seeking a full-time Tag and Title Clerk to join our team immediately. We are...
Paddock Chevrolet Automotive Sales Associate in Kenmore , New York Paddock Chevrolet, nominated as 2025 Best Places to Work finalist. At Paddock Chevrolet we strive to make every customer a...
Automotive Cashier/Receptionist - Full-Time
- Arlington Heights, IL
- 1 day ago
- Arlington Heights, IL
- 1 day ago
The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Arlington Heights CDJR, the Cashier is...
If you are looking for an opportunity to work for a fast growing, family owned dealership, Cavalier Ford Lincoln is for you! Cavalier Ford Lincoln is always looking for a qualified individuals to...
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Experienced Car Sales Associate Location: Sam's Auto Sales Job Type: Full-time Qualifications for an Experienced Car Sales Associate Skills & Knowledge: In-depth knowledge of vehicle makes,...
Benefits Competitive Salary Employee Appreciation Day Flexible Schedules Family owned & operated since 1946 Medical Plan Dental Plan Vision Plan Life Insurance Long and Short-Term Disability...
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Mortgage Processing
- Prospecting
- Presentation
- Building Relationships
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Product Knowledge
- Diabetes
- Referrals
- Results Oriented
- Willingness To Learn
- C-Level Sales
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Customer Relations
- Accounting
- Driving
- Retail
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Rep Related Career Advice Articles
Women and Cars: Driving into the Future
Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?
Read article »
Resume Writing Tips for Automotive General Managers & General Sales Managers
Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.
Read article »
Your Guide to a Successful Mechanic Apprenticeship
Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.
Read article »