Customer Service Rep Jobs
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
About Us The Tuttle-Click Automotive Group has been serving the Southern California community since 1946. Today, there are six Tuttle-Click locations in California (Irvine, Tustin, and San Juan...
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Company Description At Global Imports BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+...
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores,...
The Ed Napleton Automotive Group is looking for our Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Wyoming Valley Subaru, the Sales Associate is an...
Riverton has been in business since 1922, and has served the Elko area in Nevada since 2001. We're a family-oriented organization, offering our employees work life balance, a fun work environment,...
Overview SELL LUXURY! SELL MERCEDES-BENZ! CONSIDER A CAREER WITH US! | WE ARE HIRING! Mercedes-Benz of Augusta is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and...
Description of the role At Sunnyside Chevrolet, we are seeking a dedicated Automotive Sales Associate to join our team. This individual will play a crucial role in building lasting relationships...
Toys for Trucks, Inc. is an industry leader in the specialty retail business for sales and installation of Car, Truck, Van, SUV, and Jeep accessories. We are seeking an experienced and reliable...
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at North Palm Hyundai, the...
Automotive Sales Associate - Lexus of Wilmington
- Wilmington, DE
- 6 days ago
- Wilmington, DE
- 6 days ago
Job Description Are you passionate about cars and providing exceptional customer service? Do you thrive in a fast-paced, high-energy environment? If so, we want YOU to join our team! Lexus of...
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
Fred Beans Ford of Doylestown is Immediately hiring a Part time Cashier / Receptionist! Thursday and Friday from 4 PM- 8PM and every other Saturday 8am- 5PM. Why Fred Beans At Fred Beans...
Commercial Vehicle Sales Consultant Wendle Motors in Spokane, WA is seeking a driven, customer-focused Commercial Vehicle Sales Consultant to join our growing team at Wendle Motors! If you're...
Customer Service Rep Online Courses and Training Opportunities
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Salary for Customer Service Rep Jobs Nationwide
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Genetics
- Product Knowledge
- Diabetes
- Referrals
- Willingness To Learn
- Service Sales
- Complaint Resolution
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- CDK
- General Repair
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Accounting
- Customer Relations
- Retail
- Driving
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Regulations
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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