Customer Service Rep Jobs in Texas
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
14.00-15.00 per hour | Mercedes-Benz of Sugar Land, Southwest Freeway, Sugar Land, TX, United States | Hourly | MB Service | Full Time Cashier - Automotive Dealership Mercedes-Benz of Sugar Land...
Automotive Tag and Title Specialist (Dealership Experience Needed)
- Houston, TX
- 7 days ago
- Houston, TX
- 7 days ago
Job Description EchoPark Automotive is hiring a Tag & Title Specialist for our store located in Houston (North location) Texas. Our Tag & Title Specialist will play an important role in the...
America's Car-Mart is seeking a dynamic and self-motivated Automotive Sales Associate to join our friendly team. If you have previous experience in retail sales, excellent customer service skills,...
Hiring Automotive Sales Associate 2.9 2.9 out of 5 stars 1802 East Central Texas Expressway, Killeen, TX 76541 Dealership: L0236 All American Chevrolet of Killeen All American Killeen Chevrolet We...
Dealership: L0236 All American Chevrolet of Killeen All American Killeen Chevrolet We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving...
Principle Volkswagen in Grapevine Automotive Sales Advisor (Client Advisor) Average Earning Potential $7,000 to $9,000+ Per Month! Are you looking for a dynamic and rewarding career that offers...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Rep Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Rep Jobs in Texas
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Building Relationships
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Genetics
- Product Knowledge
- Diabetes
- Referrals
- Results Oriented
- Willingness To Learn
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- Reynolds and Reynolds
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Customer Relations
- Accounting
- Driving
- Retail
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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