Customer Service Rep Jobs in Texas
A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.
A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.
Position Overview Baytown Hyundai is seeking to add an EXPERIENCED Sales Associate. Bilingual - Spanish is a +++++ but not mandatory Please send your resume to ... or text Michael Hamlin at ......
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! Were not your standard dealership or group of dealerships and we are pretty darn...
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a...
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We're not your standard dealership or group of dealerships and we are pretty darn...
Summary/Objective The Billing Clerk audits incoming deals per Penske Automotive Group Policy & Procedure Manual for compliance of vehicle sales and revenue recognition. Responsible for posting...
Penske Automotive Group is looking for an experienced Billing Clerk to join our team in Austin, Texas, and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group...
Automotive Tag and Title Specialist (Dealership Experience Needed)
- Houston, TX
- 30+ days ago
- Houston, TX
- 30+ days ago
Job Description EchoPark Automotive is hiring a Tag & Title Specialist for our store located in Houston (North location) Texas. Our Tag & Title Specialist will play an important role in the...
Dealership: L0236 All American Chevrolet of Killeen All American Killeen Chevrolet We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving...
Demographic Data for Texas
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Title Synonyms
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Salary for Customer Service Rep Jobs in Texas
Required or preferred licenses and certifications for Customer Service Rep positions.
Highest Education Level
Customer Service Reps in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Rep position
- Listening
- Cashier Skills
- Retail Sales
- Customer Support
- Prospecting
- Presentation
- Consultative Sales
- Reception
- Payment Processing
- Leasing
- Wellness
- Telephone Skills
- Genetics
- Product Knowledge
- Diabetes
- Referrals
- Willingness To Learn
- Service Sales
- Complaint Resolution
- Long-Term Disability
- Auto Sales
- Automotive Sales
- Internet Sales
- CDK
- Sales Training
- Quality Control Inspection
- Drug Testing
- Merchandising
- Customer Satisfaction
- Energetic
- Finance
- Background Checks
- Accounting
- Customer Relations
- Retail
- Driving
- High School Diploma
- Negotiation
- Friendliness
- Filing
- Sales
- Inventory Management
- Regulations
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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