Automotive Service Advisor Jobs in Baltimore, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Ellicott City, MD (9 miles from Baltimore, MD)
- 2 days ago
- Ellicott City, MD (9 miles from Baltimore, MD)
- 2 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Service Consultant/Customer Advisor
- White Marsh, MD (13 miles from Baltimore, MD)
- 5 days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 5 days ago
7121 - White Marsh - 10201 Philadelphia Rd, White Marsh, Maryland, 21162 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by...
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
- Bel Air, MD (22 miles from Baltimore, MD)
- 6 days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 6 days ago
If you are customer focused, detailed and want to be around heavy equipment...keep reading! All Roads Kubota in Bel Air, MD is searching for a Service Advisor to join our team. You would be the...
Customer Service Advisor - Call Center (Pool)
- Laurel, MD (19 miles from Baltimore, MD)
- 16 days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 16 days ago
Functional Title: Customer Service Advisor - Call Center (Pool) Recruitment Category Type: Continuous Hire Functional Category: Customer Service Grade: UO.07 FLSA Status: Non-Exempt Requisition...
- Bel Air, MD (22 miles from Baltimore, MD)
- 30+ days ago
- Bel Air, MD (22 miles from Baltimore, MD)
- 30+ days ago
Are you customer-focused, energetic and friendly? Kenworth of Bel Air is searching for an experienced Service Advisor (heavy duty preferred). You will be the first point of contact with our...
- Towson, MD (7 miles from Baltimore, MD)
- 25 days ago
- Towson, MD (7 miles from Baltimore, MD)
- 25 days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
Service Advisor - Koons Volvo White Marsh
- White Marsh, MD (13 miles from Baltimore, MD)
- 28 days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 28 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Automotive Service Advisor (express)
- Laurel, MD (19 miles from Baltimore, MD)
- 28 days ago
- Laurel, MD (19 miles from Baltimore, MD)
- 28 days ago
Automotive Service Advisor (express) Sheehy Toyota of Laurel - 3.2 Laurel, MD Job Details $50,000 - $200,000 a year 1 day ago Benefits Profit sharing Paid training Dental insurance 401(k) Parental leave...
Service Advisor - Koons White Marsh Chevrolet
- White Marsh, MD (13 miles from Baltimore, MD)
- 30+ days ago
- White Marsh, MD (13 miles from Baltimore, MD)
- 30+ days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Service Advisor - Heritage Volkswagen Parkville
- Parkville, MD (8 miles from Baltimore, MD)
- 30+ days ago
- Parkville, MD (8 miles from Baltimore, MD)
- 30+ days ago
Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs....
- Gambrills, MD (18 miles from Baltimore, MD)
- 30+ days ago
- Gambrills, MD (18 miles from Baltimore, MD)
- 30+ days ago
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.65 to $24.65 hourly....
Remote WorkAutomotive Customer Service Advisor
- Randallstown, MD (11 miles from Baltimore, MD)
- 30+ days ago
- Randallstown, MD (11 miles from Baltimore, MD)
- 30+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
- Crofton, MD (19 miles from Baltimore, MD)
- 30+ days ago
- Crofton, MD (19 miles from Baltimore, MD)
- 30+ days ago
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.65 to $24.65 hourly....
Demographic Data for Baltimore, MD
Moving to Baltimore, MD? Find some basic demographic data about Baltimore, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Baltimore, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Baltimore, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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