Automotive Service Advisor Jobs in Crofton, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Ellicott City, MD (18 miles from Crofton, MD)
- 3 days ago
- Ellicott City, MD (18 miles from Crofton, MD)
- 3 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
- Baltimore, MD (19 miles from Crofton, MD)
- 6 days ago
- Baltimore, MD (19 miles from Crofton, MD)
- 6 days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Automotive Customer Service Advisor
- Alexandria, VA (24 miles from Crofton, MD)
- 12 days ago
- Alexandria, VA (24 miles from Crofton, MD)
- 12 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
BMW of Alexandria Service Advisor - Up to $150K Income Potential
- Alexandria, VA (24 miles from Crofton, MD)
- 13 days ago
- Alexandria, VA (24 miles from Crofton, MD)
- 13 days ago
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to...
- Temple Hills, MD (19 miles from Crofton, MD)
- 14 days ago
- Temple Hills, MD (19 miles from Crofton, MD)
- 14 days ago
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Customer Service Advisor - Call Center (Pool)
- Laurel, MD (12 miles from Crofton, MD)
- 16 days ago
- Laurel, MD (12 miles from Crofton, MD)
- 16 days ago
Functional Title: Customer Service Advisor - Call Center (Pool) Recruitment Category Type: Continuous Hire Functional Category: Customer Service Grade: UO.07 FLSA Status: Non-Exempt Requisition...
- Rosedale, MD (24 miles from Crofton, MD)
- 90+ days ago
- Rosedale, MD (24 miles from Crofton, MD)
- 90+ days ago
Are you customer-focused, energetic and friendly? Kenworth of Baltimore (in Rosedale) is searching for an experienced Service Advisor (heavy duty preferred). You will be the first point of contact...
Automotive Service Advisor - College Park Hyundai
- College Park, MD (13 miles from Crofton, MD)
- 21 days ago
- College Park, MD (13 miles from Crofton, MD)
- 21 days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing a Quality Product!...
Automotive Service Advisor (express)
- Laurel, MD (12 miles from Crofton, MD)
- 29 days ago
- Laurel, MD (12 miles from Crofton, MD)
- 29 days ago
Automotive Service Advisor (express) Sheehy Toyota of Laurel - 3.2 Laurel, MD Job Details $50,000 - $200,000 a year 1 day ago Benefits Profit sharing Paid training Dental insurance 401(k) Parental leave...
- Gambrills, MD (1 mile from Crofton, MD)
- 30+ days ago
- Gambrills, MD (1 mile from Crofton, MD)
- 30+ days ago
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.65 to $24.65 hourly....
Remote Work- Baltimore, MD (19 miles from Crofton, MD)
- 30+ days ago
- Baltimore, MD (19 miles from Crofton, MD)
- 30+ days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
As an Automotive Service Advisor, we can offer you: The starting base compensation for this position is $22.65 to $24.65 hourly....
- North Bethesda, MD (23 miles from Crofton, MD)
- 45+ days ago
- North Bethesda, MD (23 miles from Crofton, MD)
- 45+ days ago
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the...
- Jessup, MD (10 miles from Crofton, MD)
- 45+ days ago
- Jessup, MD (10 miles from Crofton, MD)
- 45+ days ago
There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
Automotive Service Advisor - Kia of Bowie
- Bowie, MD (3 miles from Crofton, MD)
- 60+ days ago
- Bowie, MD (3 miles from Crofton, MD)
- 60+ days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing a Quality Product!...
Demographic Data for Crofton, MD
Moving to Crofton, MD? Find some basic demographic data about Crofton, MD below.
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Salary for Automotive Service Advisor Jobs in Crofton, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Crofton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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