Automotive Service Advisor Jobs in Laurel, MD
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Ellicott City, MD (12 miles from Laurel, MD)
- 2 days ago
- Ellicott City, MD (12 miles from Laurel, MD)
- 2 days ago
Acura of Ellicott City is seeking a part-time Express Service Advisor to join our team! If you're an experienced Service Advisor looking for a flexible schedule, this could be the perfect fit....
Automotive Service Representative
- Falls Church, VA (21 miles from Laurel, MD)
- 5 days ago
- Falls Church, VA (21 miles from Laurel, MD)
- 5 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
- Baltimore, MD (19 miles from Laurel, MD)
- 5 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 5 days ago
Job Summary We are looking for an Automotive Service Advisor to join our growing team!...
Service Advisor- Koons Tysons Chevrolet Buick GMC
- Vienna, VA (22 miles from Laurel, MD)
- 7 days ago
- Vienna, VA (22 miles from Laurel, MD)
- 7 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Automotive Customer Service Advisor
- Alexandria, VA (21 miles from Laurel, MD)
- 12 days ago
- Alexandria, VA (21 miles from Laurel, MD)
- 12 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
BMW of Alexandria Service Advisor - Up to $150K Income Potential
- Alexandria, VA (21 miles from Laurel, MD)
- 12 days ago
- Alexandria, VA (21 miles from Laurel, MD)
- 12 days ago
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to...
- Temple Hills, MD (19 miles from Laurel, MD)
- 13 days ago
- Temple Hills, MD (19 miles from Laurel, MD)
- 13 days ago
Service Advisor experience highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background) Benefits Competitive...
Functional Title: Customer Service Advisor - Call Center (Pool) Recruitment Category Type: Continuous Hire Functional Category: Customer Service Grade: UO.07 FLSA Status: Non-Exempt Requisition...
- Falls Church, VA (21 miles from Laurel, MD)
- 17 days ago
- Falls Church, VA (21 miles from Laurel, MD)
- 17 days ago
Change (VIOC)....
- Vienna, VA (22 miles from Laurel, MD)
- 18 days ago
- Vienna, VA (22 miles from Laurel, MD)
- 18 days ago
Mercedes-Benz of Tysons Corner, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....
Service Advisor - Koons Tysons Toyota
- Tysons, VA (20 miles from Laurel, MD)
- 20 days ago
- Tysons, VA (20 miles from Laurel, MD)
- 20 days ago
Service Advisor experience heavily preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background & drug test) Company...
Automotive Service Writer Fairfax County
- Falls Church, VA (21 miles from Laurel, MD)
- 45+ days ago
- Falls Church, VA (21 miles from Laurel, MD)
- 45+ days ago
Virginia Tire & Auto's Senior Service Advisors are true auto repair professionals and expert problem solvers. They are knowledgeable about cars, how to diagnosis them and the parts and repairs...
- Vienna, VA (22 miles from Laurel, MD)
- 90+ days ago
- Vienna, VA (22 miles from Laurel, MD)
- 90+ days ago
Tesla is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and internal...
Automotive Service Advisor - College Park Hyundai
- College Park, MD (6 miles from Laurel, MD)
- 21 days ago
- College Park, MD (6 miles from Laurel, MD)
- 21 days ago
To support our growth, we are looking for a Quality Automotive Service Advisor with our Quality Dealership representing a Quality Product!...
- Vienna, VA (23 miles from Laurel, MD)
- 22 days ago
- Vienna, VA (23 miles from Laurel, MD)
- 22 days ago
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications Provides a complete and accurate written cost estimate for labor...
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Laurel, MD
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Laurel, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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