Automotive Service Advisor Jobs in Billerica, MA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
- Boston, MA (16 miles from Billerica, MA)
- 1 hour ago
- Boston, MA (16 miles from Billerica, MA)
- 1 hour ago
ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Job Description ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment...
Ford Haverhill Service Advisor / Entry Level
- Haverhill, MA (19 miles from Billerica, MA)
- 5 days ago
- Haverhill, MA (19 miles from Billerica, MA)
- 5 days ago
Ford Haverhill Service Advisor / Entry Level AutoFair Automotive Group - 2.9 Haverhill, MA Job Details Full-time Estimated: $69K - $124K a year 21 hours ago Benefits Paid training Health insurance...
- Quincy, MA (24 miles from Billerica, MA)
- 9 days ago
- Quincy, MA (24 miles from Billerica, MA)
- 9 days ago
Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has...
- Boston, MA (16 miles from Billerica, MA)
- 13 days ago
- Boston, MA (16 miles from Billerica, MA)
- 13 days ago
6063 - Danvers - 161 Andover Street, Danvers, Massachusetts, 01923 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...
- Nashua, NH (16 miles from Billerica, MA)
- 16 days ago
- Nashua, NH (16 miles from Billerica, MA)
- 16 days ago
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. COMPENSATION: Salary + Commission OUR BENEFITS Medical, dental, vision, disability, FSAs, and life...
Service Writer - Londonderry, NH
- Londonderry, NH (23 miles from Billerica, MA)
- 20 days ago
- Londonderry, NH (23 miles from Billerica, MA)
- 20 days ago
Service Writer - Londonderry, NH 3 Garden Ln, Londonderry, NH 03053, USA Req #394 Friday, March 21, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt /...
- Marlborough, MA (20 miles from Billerica, MA)
- 60+ days ago
- Marlborough, MA (20 miles from Billerica, MA)
- 60+ days ago
Benefits/Perks 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance On-the-job training Paid time off Paid training Vision insurance Job Summary We are...
Automotive Service Advisor - Ira Mazda
- Westwood, MA (22 miles from Billerica, MA)
- 60+ days ago
- Westwood, MA (22 miles from Billerica, MA)
- 60+ days ago
You need Automotive Service Advisor Experience is preferred....
Automotive Service Advisor - Porsche Westwood
- Westwood, MA (22 miles from Billerica, MA)
- 21 days ago
- Westwood, MA (22 miles from Billerica, MA)
- 21 days ago
We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...
Tire Service Advisor (Burlington, MA)
- Burlington, MA (3 miles from Billerica, MA)
- 22 days ago
- Burlington, MA (3 miles from Billerica, MA)
- 22 days ago
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
Automotive Customer Service Advisor
- Nashua, NH (16 miles from Billerica, MA)
- 30+ days ago
- Nashua, NH (16 miles from Billerica, MA)
- 30+ days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
- Bedford, MA (3 miles from Billerica, MA)
- 30+ days ago
- Bedford, MA (3 miles from Billerica, MA)
- 30+ days ago
Mercedes-Benz of Bedford, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....
- Peabody, MA (14 miles from Billerica, MA)
- 45+ days ago
- Peabody, MA (14 miles from Billerica, MA)
- 45+ days ago
Tesla Motors is seeking a Service Advisor dedicated to advancing one of the most innovative vehicle brands globally. This role demands a substantial degree of engagement with both customers and...
Entry Level Service Advisor (4-Day Work Week) - Ira Lexus Danvers
- Danvers, MA (15 miles from Billerica, MA)
- 60+ days ago
- Danvers, MA (15 miles from Billerica, MA)
- 60+ days ago
Overview 4-DAY WORK WEEK | HOURLY RATE GUARANTEE Immediate openings available! Ira Lexus of Danvers is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service....
Service Advisor - Legacy Place
- Dedham, MA (21 miles from Billerica, MA)
- 90+ days ago
- Dedham, MA (21 miles from Billerica, MA)
- 90+ days ago
THE TEAM The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences. THE OPPORTUNITY Aritzia is growing, and our Service team in Retail is...
Demographic Data for Billerica, MA
Moving to Billerica, MA? Find some basic demographic data about Billerica, MA below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
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Salary for Automotive Service Advisor Jobs in Billerica, MA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Billerica, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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