Automotive Service Advisor Jobs in Framingham, MA

An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.

To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.

1-15 of 15 Jobs

Automotive Tire and Service Advisor - Roslindale, MA

  • Roslindale, MA (16 miles from Framingham, MA)
  • 9 hours ago
  • Roslindale, MA (16 miles from Framingham, MA)
  • 9 hours ago

Automotive Tire and Service Advisor - Roslindale, MA Date: Feb 25, 2025 Location: Roslindale, MA, US, 02131-3935 Company: Goodyear Job Req ID: JR-40094604 Goodyear. More Driven. IMMEDIATELY...

ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Boston University

  • Boston, MA (19 miles from Framingham, MA)
  • 13 hours ago
  • Boston, MA (19 miles from Framingham, MA)
  • 13 hours ago

ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment Services Job Description ENROLLMENT SERVICE ADVISOR, Enrollment & Student Administration, Combined Enrollment...

Service Advisor

  • Braintree, MA (23 miles from Framingham, MA)
  • 3 days ago
  • Braintree, MA (23 miles from Framingham, MA)
  • 3 days ago

Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has...

Service Advisor (Nucar Honda)

  • Norwood, MA (15 miles from Framingham, MA)
  • 5 days ago
  • Norwood, MA (15 miles from Framingham, MA)
  • 5 days ago

At Nucar Honda, we're expanding our top-performing service team and are looking for a skilled Automotive Service Advisor to join us!...

Trainee Customer Service Advisor

  • Worcester, MA (19 miles from Framingham, MA)
  • 12 days ago
  • Worcester, MA (19 miles from Framingham, MA)
  • 12 days ago

About The Role As a Customer Service Advisor you work alongside our lettings teams across the business to ensure that each tenancy starts on a positive footing and that our landlords are able to...

Customer Service Advisor

  • Boston, MA (19 miles from Framingham, MA)
  • 13 days ago
  • Boston, MA (19 miles from Framingham, MA)
  • 13 days ago

6063 - Danvers - 161 Andover Street, Danvers, Massachusetts, 01923 CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by acting...

Tire Service Advisor (Norwood, MA)

  • Norwood, MA (15 miles from Framingham, MA)
  • 20 days ago
  • Norwood, MA (15 miles from Framingham, MA)
  • 20 days ago

Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...

Service Writer - Framingham, MA

  • Framingham, MA
  • 21 days ago
  • Framingham, MA
  • 21 days ago

Service Writer - Framingham, MA 752 Worcester Rd, Framingham, MA 01702, USA Req #199 Friday, March 21, 2025 TITLE: Service Writer REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION:...

Service Advisor (Toyota)

  • Norwood, MA (15 miles from Framingham, MA)
  • 45+ days ago
  • Norwood, MA (15 miles from Framingham, MA)
  • 45+ days ago

Nucar Toyota of Norwood is currently looking to add several top notch Service Advisors to our busy award winning team! Our top grossing Service Advisors exceed $100k per year! This position offers...

Service Advisor

  • Marlborough, MA (6 miles from Framingham, MA)
  • 60+ days ago
  • Marlborough, MA (6 miles from Framingham, MA)
  • 60+ days ago

Benefits/Perks 401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance On-the-job training Paid time off Paid training Vision insurance Job Summary We are...

Automotive Service Advisor - Ira Mazda

  • Westwood, MA (13 miles from Framingham, MA)
  • 60+ days ago
  • Westwood, MA (13 miles from Framingham, MA)
  • 60+ days ago

You need Automotive Service Advisor Experience is preferred....

Automotive Service Advisor - Porsche Westwood

  • Westwood, MA (13 miles from Framingham, MA)
  • 22 days ago
  • Westwood, MA (13 miles from Framingham, MA)
  • 22 days ago

We are looking for Quality Automotive Service Advisors to work with our Quality Dealership representing the Quality Product!...

Service Advisor

  • Bedford, MA (14 miles from Framingham, MA)
  • 30+ days ago
  • Bedford, MA (14 miles from Framingham, MA)
  • 30+ days ago

Mercedes-Benz of Bedford, a Penske Automotive Group dealership, is looking for an automotive Service Advisor to join our team and deliver extraordinary customer experiences....

Service Advisor - Legacy Place

  • Dedham, MA (14 miles from Framingham, MA)
  • 90+ days ago
  • Dedham, MA (14 miles from Framingham, MA)
  • 90+ days ago

THE TEAM The mission of the Service Department is to deliver highly efficient and elevated Service Counter experiences. THE OPPORTUNITY Aritzia is growing, and our Service team in Retail is...

Automotive Service Writer

  • Newton, MA (13 miles from Framingham, MA)
  • 90+ days ago
  • Newton, MA (13 miles from Framingham, MA)
  • 90+ days ago

Job description Automotive Service Advisor/Writer Automotive Service Advisor Job Description Automotive Service Writer / Advisor Newton/Watertown Ma Company Pleasant Car Care This is a SERIOUS employment...

Demographic Data for Framingham, MA

Moving to Framingham, MA? Find some basic demographic data about Framingham, MA below.


Local
National
72,520
2,090
Medium

Automotive Service Advisor Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Automotive Service Advisor
This course is designed for both experienced professionals and for those who are just getting started in their careers. This course demonstrates how can you deliver an outstanding customer...
Multi-Object Tracking for Automotive Systems
Learn how to localize and track dynamic objects with a range of applications including autonomous vehicles Autonomous vehicles, such as self-driving cars, rely critically on an accurate perception...
Road Traffic Safety in Automotive Engineering
Learn the fundamentals of passive and active safety in automotive engineering Engineers in the automotive industry are required to understand basic safety concepts. With increasing worldwide...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Automotive Service Advisor Jobs in Framingham, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Automotive Service Advisor positions.



Highest Education Level

Automotive Service Advisors in Framingham, MA offer the following education background
High School or GED
32.4%
Bachelor's Degree
20.4%
Vocational Degree or Certification
18.9%
Associate's Degree
17.1%
Master's Degree
5.3%
Some College
4.0%
Some High School
1.3%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Automotive Service Advisors in Framingham, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Automotive Service Advisor Related Career Advice Articles

Mechanic apprentices learning from master
Your Guide to a Successful Mechanic Apprenticeship

Discover the key to a successful mechanic apprenticeship. Learn how to get a mechanic apprenticeship and excel in the automotive industry.

Read article »
Automotive sales manager greeting customers
Resume Writing Tips for Automotive General Managers & General Sales Managers

Get tips from the experts at iHireAutomotiveProfessionals on how to write an interview-winning automotive general manager or general sales manager resume.

Read article »
Woman mechanic leaning against car
Women and Cars: Driving into the Future

Women make up 47% of the workforce, purchase 52% of all new cars in the US and influence more than 85% of auto sales, so why are they so underrepresented in the industry?

Read article »