Automotive Service Advisor Jobs in Mason, OH
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Service Advisor - Superior KIA, Cincinnati
- Cincinnati, OH (15 miles from Mason, OH)
- 4 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 4 days ago
Qualifications Automotive Service Advisor – Qualifications Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred Proven record of achieving exceptional...
Service Advisor Fairfield Auto Mall
- Fairfield, OH (11 miles from Mason, OH)
- 15 days ago
- Fairfield, OH (11 miles from Mason, OH)
- 15 days ago
Automotive Service Advisor - Essential Duties Advises customers about necessary service for routine maintenance....
Service Advisor Hyundai of Beavercreek
- Beavercreek, OH (23 miles from Mason, OH)
- 15 days ago
- Beavercreek, OH (23 miles from Mason, OH)
- 15 days ago
Automotive Service Advisor - Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair...
Honda Lead Service Advisor Superior Honda, Cincinnati
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
Automotive Service Advisor - Summary As the Lead Service Advisor, you will be the primary point of contact for our customers, ensuring that they receive efficient and high-quality service....
Kia of Fairfield Service Advisor
- Fairfield, OH (11 miles from Mason, OH)
- 15 days ago
- Fairfield, OH (11 miles from Mason, OH)
- 15 days ago
Automotive Service Advisor - Essential Duties Advises customers about necessary service for routine maintenance....
Honda Service Advisor Superior Honda, Cincinnati
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
Automotive Service Advisor - Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required, and prepare repair...
Tire Service Advisor (Cincinnati, OH)
- Cincinnati, OH (15 miles from Mason, OH)
- 18 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 18 days ago
Who We Are Were Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Were laser focused on helping the worlds largest and most trusted...
- Sharonville, OH (7 miles from Mason, OH)
- 30+ days ago
- Sharonville, OH (7 miles from Mason, OH)
- 30+ days ago
Responsibilities: As a Service Advisor at MobilityWorks, you will have the opportunity to accomplish the following: Build and maintain the service scheduler daily, handling customer pay and...
- Fairfield, OH (11 miles from Mason, OH)
- 24 days ago
- Fairfield, OH (11 miles from Mason, OH)
- 24 days ago
Theres never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us...
- Cincinnati, OH (15 miles from Mason, OH)
- 28 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 28 days ago
BORCHERDING BUICK GMC SERVICE ADVISOR 9737 Kings Automall Rd., Cincinnati, OH 45249 Conveniently located off I-71 at exit #19 Fields-Ertel Rd. in the popular Kings Automall Your Next Big...
Collision Adjuster/Estimator/Service Advisor
- Cincinnati, OH (15 miles from Mason, OH)
- 28 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 28 days ago
un Collision Adjuster/Estimator/Service Advisor (Hamilton County) compensation: TBD-Very Competitive employment type: experience level: senior level job title: Collision Adjuster/Estimator/Service...
Vehicle Maintenance Service Advisor
- Cincinnati, OH (15 miles from Mason, OH)
- 30+ days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 30+ days ago
Vehicle Maintenance Service Advisors oversee the day-to-day workflow of the vehicle maintenance at a facility. This position provides communication and feedback to customers, vendors, and the...
- Sharonville, OH (7 miles from Mason, OH)
- 45+ days ago
- Sharonville, OH (7 miles from Mason, OH)
- 45+ days ago
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to...
Our drive-thru oil change experience lets you stay in your vehicle. Plus, we've stepped up extra safety measures in line with CDC guidance....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Automotive Service Advisor Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Automotive Service Advisor Jobs in Mason, OH
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Telephone Skills
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Total Loss
- Automotive Repair
- Auto Sales
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Estimating
- Merchandising
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Inventory Management
- Multitasking
- Regulations
- Sales
- Teamwork
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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