Automotive Service Advisor Jobs in Crafton, PA
An Automotive Service Advisor is a key figure in the automotive industry, often serving as the intermediary between the customer and the service team. Their primary role is to meet with customers and discuss their vehicle's issues, translating technical jargon into layman's terms. They provide cost estimates, manage scheduling for repairs, and coordinate with technicians to ensure that vehicle repairs and maintenance are carried out efficiently and effectively. An Automotive Service Advisor plays a critical role in customer satisfaction by ensuring that customers understand the work being done and are kept informed throughout the process.
To be effective in this role, strong communication and customer service skills are crucial. In addition, knowledge of automotive systems and the ability to explain complex technical details in an understandable manner are important. They should also have good organizational skills and a comfortable familiarity with computer systems. Although there are no specific certifications required to become an Automotive Service Advisor, a certification from the National Institute for Automotive Service Excellence (ASE) can be beneficial. Prior job roles that provide valuable experience for becoming an Automotive Service Advisor include roles such as automotive technician, parts advisor, or service receptionist in an auto repair facility.
Automotive Customer Service Advisor
- Allison Park, PA (12 miles from Crafton, PA)
- 5 days ago
- Allison Park, PA (12 miles from Crafton, PA)
- 5 days ago
Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery...
Service Advisor - Bowser Automotive
- Pleasant Hills, PA (9 miles from Crafton, PA)
- 18 days ago
- Pleasant Hills, PA (9 miles from Crafton, PA)
- 18 days ago
Bowser Automotive is seeking a Service Advisor in our Subaru department whose primary responsibility is to greet customers and obtain vehicle data. The ideal candidate will have sales experience...
Benefits: Competitive salary Opportunity for advancement Training & development Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package...
- Cranberry Twp, PA (18 miles from Crafton, PA)
- 25 days ago
- Cranberry Twp, PA (18 miles from Crafton, PA)
- 25 days ago
Take your career to the next level as a Service Advisor with Penn Power Group, LLC. We have been in business for over 50 years providing outstanding customer service, innovative solution...
- McMurray, PA (11 miles from Crafton, PA)
- 45+ days ago
- McMurray, PA (11 miles from Crafton, PA)
- 45+ days ago
We are seeking candidates with Experience as an automotive Service Advisor. Subaru brand experience, a plus!...
Service Advisor- Heavy Duty Truck Dealership
- Eighty Four, PA (17 miles from Crafton, PA)
- 60+ days ago
- Eighty Four, PA (17 miles from Crafton, PA)
- 60+ days ago
Refers to service history, inspects vehicle, and recommends additional needed service....
Demographic Data for Crafton, PA
Moving to Crafton, PA? Find some basic demographic data about Crafton, PA below.
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Salary for Automotive Service Advisor Jobs in Crafton, PA
Required or preferred licenses and certifications for Automotive Service Advisor positions.
Highest Education Level
Automotive Service Advisors in Crafton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Automotive Service Advisor position
- Verbal Communication
- Ordering
- Scheduling Appointments
- Policy Development
- Telecom
- Complaint Resolution
- Service Advising
- Fixed Operations
- Oil Changing
- Automotive Repair
- Auto Sales
- Dealertrack
- CCC One
- Automotive Sales
- Reynolds and Reynolds
- Automotive Service Management
- CDK
- Wholesale
- General Repair
- Preventive Maintenance
- Inspections
- Customer Retention
- Installation
- Drug Testing
- Specifications
- Merchandising
- Estimating
- Reimbursement
- Customer Satisfaction
- Energetic
- Closing
- Stocking
- Background Checks
- Military Background
- Customer Relations
- Retail
- Driving
- High School Diploma
- Friendliness
- Sales
- Inventory Management
- Multitasking
- Regulations
- Teamwork
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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