Customer Service Rep Jobs in Arlington Heights, IL

A Customer Service Representative (CSR) in the automotive industry serves as the primary point of contact for customers, addressing all their concerns and providing relevant information on vehicles, services, and procedures. Crucial tasks include managing customer complaints, processing orders, providing pricing and availability details, and coordinating with other departments to ensure customer satisfaction. They may also be involved in after-sales service, assisting customers with vehicle maintenance or warranty issues. The role demands a high level of communication and problem-solving skills, along with a deep understanding of the automotive industry and its products.

A CSR in the automotive industry should ideally have a high school diploma or equivalent, although some roles may require an associate's or bachelor's degree. Relevant certifications, such as Automotive Service Excellence (ASE) certification, can further enhance their credibility. Prior to becoming a CSR, individuals may have held roles such as a Sales Assistant in an automotive dealership, an Automotive Technician, or a Customer Service Associate in a related field. Regardless of the path taken, the key is acquiring a comprehensive knowledge of vehicles, strong interpersonal skills, and a customer-oriented mindset.

1-9 of 9 Jobs

Automotive Cashier - Part-Time

Westmont, IL (22 miles from Arlington Heights, IL)
1 day ago

Westmont, IL (22 miles from Arlington Heights, IL)
1 day ago

The Ed Napleton Automotive Group is looking for our next Part-Time Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Westmont Porsche, the Cashier...

Automotive Cashier/Receptionist

Westmont, IL (22 miles from Arlington Heights, IL)
1 day ago

Westmont, IL (22 miles from Arlington Heights, IL)
1 day ago

The Ed Napleton Automotive Group is looking for our next Full-Time Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Westmont Porsche, the Cashier...

Automotive Sales Associate

Wheeling, IL (3 miles from Arlington Heights, IL)
21 days ago

Wheeling, IL (3 miles from Arlington Heights, IL)
21 days ago

Tasca Family Commitment Tasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was...

Automotive Cashier/Receptionist - Saturday/Part-time

Arlington Heights, IL
90+ days ago

Arlington Heights, IL
90+ days ago

Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental car facilities, body shops, and a large real...

Automotive Cashier

Downers Grove, IL (21 miles from Arlington Heights, IL)
30+ days ago

Downers Grove, IL (21 miles from Arlington Heights, IL)
30+ days ago

The Ed Napleton Automotive Group is looking for our next Cashier. This is an exciting opportunity in a growing, fast-paced industry. Located at Aston Martin of Downers Grove, the Cashier is...

Automotive Cashier/Receptionist - Full-Time

Arlington Heights, IL
30+ days ago

Arlington Heights, IL
30+ days ago

The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Arlington Heights CDJR, the Cashier is...

Automotive Cashier-Receptionist

Arlington Heights, IL
30+ days ago

Arlington Heights, IL
30+ days ago

Arlington Heights Ford is a proud part of the Tasca Automotive Group, one of the most respected dealer groups in the country. We have earned 34 Ford President's Awards for Customer Service and...

Automotive Cashier/Receptionist: Part-Time

Wheeling, IL (3 miles from Arlington Heights, IL)
30+ days ago

Wheeling, IL (3 miles from Arlington Heights, IL)
30+ days ago

Tasca Family Commitment Tasca Automotive Group was founded in 1943 by Bob Tasca, Sr. In 1953 Bob opened the original Tasca Ford in Bristol, Rhode Island. Just one year later this dealership was...

Automotive Cashier/Receptionist - Part Time

Arlington Heights, IL
60+ days ago

Arlington Heights, IL
60+ days ago

The Ed Napleton Automotive Group is looking for our next Cashier/Receptionist. This is an exciting opportunity in a growing, fast-paced industry. Located at Arlington Heights CDJR, the Cashier is...

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Demographic Data for Arlington Heights, IL

Moving to Arlington Heights, IL? Find some basic demographic data about Arlington Heights, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Arlington Heights, IL

Local

National

Total Population

82,767

Number of Businesses

3,151

City Size

Medium/Lg

Customer Service Rep Online Courses and Training Opportunities

iHireAutomotiveProfessionals curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Selling as a Customer Service Rep

Providing exceptional customer service, while also selling products and services effectively, is no easy task. In this course, we'll talk about some strategies you can use to increase the chances...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Rep Jobs in Arlington Heights, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireAutomotiveProfessionals research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Rep positions.

Automotive Service Excellence (ASE) Certfication

Highest Education Level

Customer Service Reps in Arlington Heights, IL offer the following education background

High School or GED

42.9%

Vocational Degree or Certification

17.0%

Associate's Degree

14.0%

Bachelor's Degree

13.7%

Some High School

5.0%

Some College

4.4%

Master's Degree

2.5%

Doctorate Degree

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Reps in Arlington Heights, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Rep position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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